Job Abstract

Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

Job Summary
Hospital Operations Supervisor reporting directly to the Vice President of Operations is responsible for supporting clinical and non-clinical personnel in the implementation of process evaluations, patient experience, quality audits, changes and supports in identifying the best means by which we achieve performance efficiency. Works directly with identified services to identify performance improvement opportunities and lead initiatives as assigned.

Minimum Qualifications

Degrees:
Bachelors Degree required
Masters Degrees preferred

Licenses & Certification: Six Sigma Green Belt preferred

Work Experience:
Five (5) years of experience in Hospital Services, Operations, Clinical and Non Clinical Support, Two (2) years must be maintaining data records, working with Microsoft EMRs, EPIC
Two (2) years of experience in performance Improvement experiences preferred

Communication Skills: Above average Verbal Communication (Heavy Public Contact), Exceptional Verbal (Public Speaking), Writing/ Correspondence, Writing/ Reports

Language Skills: 

Proficiencies: MS Word, MS PowerPoint, MS Excel, P.C., Typing

Job Attributes

Knowledge/ Skills/ Abilities: Medical Terms

Work Schedule: Weekends, Holidays, Flexible

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