The Orthodontic Care Coordinator's primary responsibility is to manage the ortho schedule. Essential Job Functions:Greet all patients assigned to the ortho schedule. Review all new patients' paperwork prior to visit when available, or at visit if not previously submitted and added to document center. Confirm all necessary consents and clearances are in patient document center prior to the time of appointment. Confirm appointments are scheduled correctly and in the appropriate time frames. Prepar... more details
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Job Type
Full-time
Description
Smilebuilderz Mission
To develop an elite team of professionals
that set the standard for providing
quality oral healthcare solutions.
Through our consistent professionalism
and effectiveness, we will become admired by
our peers and respected by our patients.
Job Summary:
The Orthodontic Care Coordinator's primary responsibility is to manage the ortho schedule.
Essential Job Functions:
Greet all patients assigned to the ortho schedule.
Review all new patients' paperwork prior to visit when available, or at visit if not previously submitted and added to document center.
Confirm all necessary consents and clearances are in patient document center prior to the time of appointment.
Confirm appointments are scheduled correctly and in the appropriate time frames.
Prepare and review daily schedule prior to the beginning of the day; present any concerns or modifications needed to maintain a full schedule.
Prepare and present patient treatment to include: Doctor’s recommended treatment, Treatment options, Treatment timeline
Patient education to the value of treatment recommendations.
Financial options
Financial arrangements
Schedule treatment
Maintain pre-authorization records, resubmission of denials, and scheduling of approvals.
Monitor Dentrix reports to locate unscheduled treatment.
Maintain accurate ASAP list to offer availabilities as needed.
Patient care follow up.
Monitor each patient's case and follow up to ensure they are satisfied with treatment provided.
Provide checkup calls to all emergency and complex cases.
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