Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. May coach and provide guidance to less-experienced professional. Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastruc... more details
Systems Administrator 1 - Field Support
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
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CACI is hiring a Systems Administrator to support our customer in Annapolis Junction, MD!
What You’ll Get to Do
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
May coach and provide guidance to less-experienced professional
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Modifies, moves, and installs new equipment
Performs technical tasks and provides site support.
Performs integrity testing and interviews customers to gather information about problems
Will interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve
Will perform Data Transfer Agent requests to transfer files between networks.
More About the Role
DoD 8570 IA Type: IAT Level 1
CompTIA A+ CE
CompTIA Security+ CE
You’ll Bring These Qualifications
Clearance: Top/Secret Full Scope
HS/GED and 10 years experience OR Bachelors and 5 years experience
Application Support
Communication Skills
Creative Problem Solving
Lexmark Printer Troubleshooting
Microsoft Windows System Administration
Multifunction Devices
Remote Desktop Administration
These Qualifications Would Be Nice to Have
Hardware Installation
Installation Maintenance
Maintenance & Repair
Microsoft Software Applications
Microsoft Windows System Administration
Remote Desktop Administration
Technology Knowledge
Travel
What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever-vigilant in aligning our solutions with the nation’s highest priorities.
- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here
The proposed salary range for this position is:
$66,100 - $135,600
