Job Abstract

Vice President of Operations, RWJBH Heart & Vascular Service Line

Job Overview:

Vice President of Operations, Heart & Vascular Service Line (VP Ops) serves as an active member of the Heart & Vascular Service Line’s core team.

Reports to:

• The VP Ops reports directly to Senior Vice President (SVP) and administrative leader of the Heart & Vascular Service Line.

Qualifications:

• Master’s degree in Business, Healthcare Administration or related field and/or clinical background is required.
• Minimum of ten years of progressively responsible management experience associated with cardiovascular services and/or medical practice management with an emphasis on program development, financial management and performance improvement.
• Proven commitment to quality service delivery and achieving organizational mission.
• Proven track record in both strategic planning and operational effectiveness.
• Excellent communication, presentation, and facilitation skills with the ability to communicate effectively and to lead a broad range of stakeholders.
• Analytical and critical thinking skills necessary to evaluate and to execute strategic initiatives, to recommend changes, and then to implement business processes.

Essential Functions:

• Serve as a subject matter expert on local and national cardiac service line trends and issues.
• Plans, organizes, directs, and evaluates the work of the service line in support of achieving strategic goals.
• Assumes oversight and the development of an integrated reporting structure for the service line’s operational areas and integrated leadership groups.
• Translates financial, operational, and administrative data into strategic intelligence and business plans.
• Lead the initiative to coordinate cardiac care across the system, increasing the connectivity to the RWJBH hospitals, specialists and ancillary services, and identify and eliminate barriers to access.
• Directs and oversees informatics for service line strategy across all financial, quality, and clinical committees.
• Develop a collaborative change environment through open communication, transparency of actions, and expectations for innovative problem solving.
• Assist in the development and implementation of provider and practice performance metrics with compensation recognitions that reinforce and are consistent with value-based care models.
• Optimizes overall cardiovascular market share and mix of services.
• Enhances referral opportunities by evaluating current and future sources while eliminating barriers to success and other inhibitors to maximizing this aspect of the service line.
• Identifies and executes on opportunities for process improvements, growth, and development.
• Provides appropriate regular reporting to the senior executives on service line performance.
• Works collaboratively with hospital, medical group, and physician leadership to ensure program goals, objectives and quality services are maintained.
• Ensures financial success of the service line including: billing, collecting, payor contracting, productivity, denial management, expense management, research and growth.
• Supports regulatory and accrediting efforts.
• Assists in the creation of a physician and advanced practice provider workforce plan for the deployment of resources in alignment with agreed upon market and service mix strategy.
• Optimize service capacity and productivity to continuously improve patient access, experience and retention.
• Monitor and improves patient service keepage levels across the health system
• Oversees annual operating and capital budgets.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.