Job Title | American Studies Administrative Support Assistant II |
Classification | Administrative Support Assistant II |
AutoReqId | 540121 |
Department | American Studies |
Sub-Division | College of Humanities and Social Sciences |
Salary Range | Classification Range $3,505 - $5,159 per month (Hiring range depending on qualifications, not anticipated to exceed $3,505 - $3,755 per month) |
Appointment Type | Ongoing |
Time Base | Full Time |
Work Schedule | Monday – Friday, 8:00 AM – 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) |
About CSUF | Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. |
Job Summary | It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
About the Position: The College of Humanities and Social Sciences is committed in educating students to be culturally, globally, socially, historically, and environmentally astute, civically responsible alumni able to navigate an increasingly complex and interconnected world. We are seeking a professional who is reliable, organized, and possesses excellent customer service skills to join us as an Administrative Support Assistant II. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under direction, the Administrative Support Assistant II provides front office clerical support to a multi-department clerical complex serving the departments of American Studies and Comparative Religion. Provides support by screening phone calls and assisting walk-in guests, faculty, staff, and students. Creates and coordinates class schedule brochures, course flyers, and marketing materials. Coordinates the Course match scheduling. Assists the Administrative Support Coordinator II in processing honorariums, additional pay, and scholarship check requests. Serves as a backup to the Administrative Support Coordinator II on completing workbooks, workload reports, and coordinating the schedule of classes and lecturer assignments. Creates and coordinates the work orders for faculty offices, email, telephones, and computers. Use and troubleshoot faculty travel with Concur. Orders faculty Professional Development books, media, and supplies, and maintains an electronic record of faculty professional development expenditures. Orders educational materials, desk copy textbooks, supplies, and equipment online. Maintains electronic and hard copies of student files. Utilizes the Common Management System (CMS) PeopleSoft database to query students’ academic status, verify student status, and process registration permits. Assists with gathering data for department courses and student enrollment history. Process the Student Opinion Questionnaires. Advertise departmental social media accounts. Providing work assignments for student assistants as needed. Other duties as assigned. |
Essential Qualifications | High School diploma or the equivalent and three years of experience in general office, clerical or secretarial work or the equivalent. General working knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of office methods, procedures, practices, and equipment. Thorough knowledge of English grammar, punctuation, and spelling with demonstrated competence in effectively presenting standard information in writing. Ability to learn, interpret independently, apply, and identify deviations from a variety of complex policies and procedures. Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data. Ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills. Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. Basic typing and keyboarding skills. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. |
Preferred Qualifications | Experience working in an academic administrative office. Experience in a front office, customer service environment. Experience handling travel documents and arrangements. Experience processing detailed documents. |
Special Working Conditions | Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator |
Additional Information | California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). |
Hiring Preference | On-Campus CSUEU Employees |
