Job Abstract

The CSM partners with Security and Datacenter Operations senior leadership and management teams to help drive operational effectiveness, superior performance, and audit readiness. Responsible for preserving an environment where people and property are safe and well-protected, the CSM utilizes their professional experience to manage people with varying skillsets and develops effective strategies to drive improvement. The CSM reports directly to the regional security manager, works alongside other site security managers in their geographic area.

ESSENTIAL FUNCTIONS
1. Manages physical security operations at multiple critical infrastructure facilities.
2. Manages screening site implementation and expansion in accordance with client standard operating procedures.
3. Drives safety programming for the security team with a goal of zero workplace injuries onsite.
4. Actively manages site security personnel; partners with the local branch to recruit and hire, oversee onboarding, training, and development at the sites.
5. Ensures each staff member is treated with dignity and respect.
6. Plans, assigns, and manages physical security projects and tasks to timely completion.
7. Coaches security employees and carries out disciplinary actions in accordance with current policy.
8. Evaluates the effectiveness of site security operations and provides recommendations for improvement.
9. Utilizes excellent customer service and communication skills, sets the example, and holds site security staff accountable to do the same.
10. Ensures site health and key performance indicator goals are met or exceeded; works with the regional security manager (RSM) to enhance security team effectiveness and performance.
11. Meets regularly with the client and Securitas corporate management representatives for account reviews, addresses issues in a timely manner, and supports security planning, assessments, and surveys. 12. Keeps management informed of major accomplishments, issues, and concerns.
13. Builds and maintains relationships with internal and external stakeholders to maintain a safe and secure environment.
14. Splits time equally between sites, building familiarity with each location, leading the team, building the program, and coaching for success.
15. Serves as the point of contact between branches, the Regional Security Manager, and headquarters for employee management, such as personnel administration, performance management, time keeping, and general employment issues.