Required Experience:
1. A minimum of three years’ experience in a customer service related industry, preferably multi-family property management.
2. Military experience or prior exposure to the military is a plus.
3. Must be able to pass background investigation and drug test screening.
Required Education/Training:
1. High School Diploma or equivalent; some college preferred.
2. Valid Driver’s License.
3. Must have or be able to obtain the designation of ARM® (Accredited Residential Manager) within one year.
4. Must successfully complete all required courses, classes, and training provided by MMS.
Required Skills and Abilities:
1. Must be able to work as part of a team, as well as complete assignments independently. Demonstrate an ability to lead, support and contribute to community team.
2. Must possess strong attention to detail.
3. Demonstrate strong oral and written communication skills.
4. Competence in operation Microsoft Office including Word and Excel, and community management software.
5. Must demonstrate a professional and positive attitude in every aspect of his/her work.
6. Participate in training in order to comply with new or existing laws.
7. Neat, clean, professional at all times throughout the workday and/or whenever present at the community.
8. Comply with expectations as demonstrated in the employee handbook.
9. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
10. Must be able to work in a fast-paced and customer service-oriented environment.
11. Perform duties under pressure and meet deadlines in a timely manner.
12. Prioritize and manage daily workload to ensure successful completion.
13. Take instructions from supervisors.
14. Exercise problem-solving skills.
15. Interact with co-workers, supervisors, vendors, residents, guests, and the public in a professional and pleasant manner.
Working Conditions:
1. Must be able to work 40 hours per week to include occasional evenings and weekends if required for community events. Occasional overtime hours may be required.
2. Requires routine squatting, walking, and lifting of no more than 50lbs without assistance, with full range of motion.
3. Must be able and eligible to drive a company vehicle.
Salary Range Information
The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Rewards & Benefits
We know Michaels’ promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more:
• Help make the world a better place in a team-oriented environment.
• Grow with our organization through various professional development opportunities.
• Collaborate and thrive in a company culture where all are welcome
Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day.
Come join our team. You’re going to love it here!