Job Abstract

GENERAL PURPOSE OF JOB:

Responsible for assisting the Store Manager in the overall retail operations including recruitment, team development, profitably, managing expenses, accounts receivable, developing new business, store inventory and merchandising.

Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service

ESSENTIAL DUTIES and RESPONSIBILITIES:

• In the absence of the Store Manager, act as the manager on duty to oversee entire retail operation
• Work with the Store Manager to analyze monthly financial statements (P&L) to ensure store profitability
• Uphold Red Wings merchandising and brand standards to ensure store presentation requirements are met.
• Work directly with the Retail Store Manager to manage inventory levels and accuracy
• Lead by example, by guiding each customer through RWSC’s Ultimate Fit Experience
• Provide appropriate accessory recommendation, educate customers on the benefits of each
• Generate Industrial Sales Leads
• Achieve and exceed daily productivity and sales goals
• Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
• Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
• Maintain safe and healthy work environment by following organization standards and legal regulations
• Work with Store Manager to guide store staff through consistent implementation of retail initiatives, policies/procedures, and goal setting
• Foster an environment of continuous education and development while supporting company driven training initiatives and participation in learning activities
• Assist in development of store associates to achieve operational and sales objectives
• Create an environment of inclusivity, positive employee morale, as well as safe working conditions amongst peers
• Support the Store Manager in daily retail operations throughout the region
• Provide store coverage in local market as determined by Region Operations Manager

OTHER DUTIES AND RESPONSIBILITIES (following duties are required on all positions):

• Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software
• Maintain quality service by establishing, following, and enforcing organization quality system standards
• Maintain industrial/RWfB account operational requirements
• Uphold Red Wing Shoe Company’s core values
• Willingness to perform additional duties as required
• Conduct self-accordance to RWSC policies