ABOUT THIS ASSOCIATE:
Fairfield properties are known for the visible and available on-site staff that keep our residents loving where they live. Our Lead Maintenance Supervisors are critical members of our Property Management Teams who work to ensure the upkeep of our properties and ensuring our customers’ happiness and comfort.
A Lead Maintenance Supervisor will provide additional assistance, oversight, and specialty maintenance work at a variety of communities throughout the Bay Area region. This position will be based in the Arlington, VA area and travel throughout the DC region to work on-site at our various communities.
This position requires someone to be a self-starter and able to make decisions that will impact the community in a positive manner. As a leader, this person supervises and motivates a diverse staff while routinely making independent decisions, especially during after-hours emergency situations.
This is a busy, exciting job for someone committed to the preservation and beautification of real estate and who is passionate about a career of residential property management. Successful associates in this role may be promoted into Regional Maintenance Manager positions.
WHAT YOU CAN EXPECT TO DO IN THIS ROLE:
PROPERTY MAINTENANCE
Perform, schedule and supervise maintenance repairs throughout the property.
Schedule, monitor and conduct preventative maintenance.
Maintain a flexible, available schedule to respond to and resolve after-hours and weekend emergency maintenance and custodial requirements.
OPERATIONS
Use Yardi (or similar) property management software to manage open service repair requests
Create and manage a budget while maintaining an accurate inventory of maintenance items.
Ensure that policies and procedures as well as safety and compliance expectations are met.
TEAM MANAGEMENT & CUSTOMER SERVICE
Lead, motivate and develop a successful, inclusive and diverse property maintenance team.
Provide timely and constructive performance feedback and light mediation.
Deliver outstanding customer service to all residents.
WHAT YOU’LL NEED ON DAY ONE:
Three or more years’ hands-on apartment maintenance experience required.
Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work.
HVAC-EPA (Type II) or EPA Universal certification is required.
Experience with HVAC for inhouse replacement to include troubleshooting
Certified Pool Operator (CPO) certification strongly preferred. Associates hired without a CPO certification will be required to obtain within 90 days of hire.
Basic plumbing knowledge (toilets, leak tracing, water heaters, etc.)
Ability to read and comprehend budgets.
Supervisory experience required.
Experience with Yardi or other property management accounting software.
High school diploma or equivalent required.
Ability to read, write, understand, and communicate in English.
Experience using Microsoft Outlook, Word, Teams, and Excel.
Professional verbal and written communication skills.
Superior customer service skills including the ability to manage difficult customers and/or situations.
A valid driver’s license and reliable transportation is required.
Availability to be on-call and responsive to after hour emergencies.
Ability to work a flexible schedule to include weekends, evenings, and holidays.
Bilingual in English / Spanish required
Ability to travel and work on-site at properties throughout the DC region
OUR COMPANY:
At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.
Being a part of Fairfield means more than a rewarding career with personal growth. It’s a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we’re proud to reflect that in our culture.
#LI-RYAN
Estimated Rate of Pay:
$63,000.00 - $70,000.000
This position is exempt; the range above reflects annual salary.
