Job Abstract

Senior Manager, Enterprise Services Business Risk (ES Risk)

Risk Managers at Capital One are highly motivated risk and process management professionals with excellent analytical, organizational, risk management, project management, and communication skills. These skills allow us to gain insights, and act as a change agent to influence our business partners. A successful candidate for this role will be able to operate from a foundation of knowledge about third party management,and make sound decisions within the risk management framework. They are forward thinking, quick to adapt, and technologically adept. The demands and high-visibility nature of this position require an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately.

As a Senior Risk Manager in the Enterprise Services Risk Office, we are the first line of defense to help ensure our Company remains well-managed and avoid unnecessary risk. In this position, you will play a key role in enhancing our third party risk management processes across Capital One and driving project and program delivery. 

Specific responsibilities of the Senior Risk Manager include and are not limited to:

• Develop and implement processes to provide independent analysis and effective plans to mitigate risk related to the company’s third party management practices.

• Ensure effective governance by identifying, framing, and presenting risk topics to be discussed by senior management in enterprise risk forums.

• Advise and consult on the development and management of new third party management policies, standards and procedures.

• Stay current on emerging risk and potential implications to the company as related to accountable domain(s). 

• Collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to achieve strategic objectives. 

• Coordinate program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups.

• Lead a team providing risk consulting to multiple Business Areas and is a thought leader in providing guidance to implementing risk management practices

• Analyzes data and influences others to proactively identify risks and trends.

• Balances multiple priorities to help drive business value and support team objectives, while managing tasks and activities related to risk management initiatives

Here's what we're looking for in an ideal teammate:

• You are a critical thinker who seeks to understand the business and its control environment.

• You possess a relentless focus on quality and timeliness.

• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.

• You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact.

• You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.

• You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.

Basic Qualifications:

• At least 8 years of experience in Process, Project, Risk Management, or Audit

• At least 2 years of experience developing presentations for senior level audiences

Preferred Qualifications:

• Bachelor's Degree in Business or Risk Management

• Demonstrates ability to drive results and communicate with all level stakeholders

• At least 5 years of experience in Third Party Risk Management

• At least 5  years of experience in Banking or in the financial services industry

• At least 5 years of experience in risk, or compliance, or audit

• At least 3 years of experience working with internal business clients

• At least 3 years of leading highly cross-functional programs

• Relevant professional certification 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).