The Fulfillment Supervisor leads a team of colleagues who are responsible for the completion of the fulfillment process for Customer orders generated online. The Supervisor drives fulfillment Best Practices and achieve store productivity compliance. They teach packing policies & techniques to ensure every customer receives their package in excellent condition. The Supervisor sets high standards and motivates the store team to meet objectives that augment the customer experience. Essential Functi... more details
Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Fully Funded Education Benefits (100% tuition coverage including books and fees)
Instant access to earned wages with PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale’s & Macy’s Stores
About:
Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
The Fulfillment Supervisor leads a team of colleagues who are responsible for the completion of the fulfillment process for Customer orders generated online. The Supervisor drives fulfillment Best Practices and achieve store productivity compliance. They teach packing policies & techniques to ensure every customer receives their package in excellent condition. The Supervisor sets high standards and motivates the store team to meet objectives that augment the customer experience.
Essential Functions:
Follow up with team members to ensure process is followed
Embraces and utilizes technology
Participate in other support functions and/or assist the in-store customer as needed
Qualifications and Competencies:
High School Diploma or equivalent required
1-2 years related experience
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
Resourceful and able to adapt quickly to changing priorities
Resourceful self-starter, works well independently as well as part of a team
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements:
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders
Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
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