We are Farmers!
We are… more than just your favorite commercials. ?At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.
Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!? To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.
Workplace: Field ( #LI-Field ), Remote ( #LI-Remote )
Investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of claims. Will also be required to maintain an active adjusters license in states where required.
- Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases which may include the more difficult files and which may require specialized experience (has authority to make payment of assigned claims within prescribed limits).
- Adjusts all types of claims.
- Inspects damaged property and vehicles, and determines claims related damage.
- Estimates the cost of repair or replacement of damaged or stolen property and vehicles.
- Determines and reports on subrogation potential. Initiates the sale of salvage vehicles, personal property, and miscellaneous salvage items.
- Reports theft, fraud, and arson losses as required to state and industry agencies.
- Performs most duties on an individual basis, and work has a direct bearing on Management results.
- Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
- Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims.
- Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.
- Performs other duties as assigned.
This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.
- High School Diploma or equivalent required.
- Bachelor's degree preferred, or an automotive related Associate of Applied Science degree from an accredited technical college, or the experience described below.
- Successful completion of the Special Claims Representative Certification process required, including all prerequisites, required tool proficiencies (that is, Xactimate, Collosus, etc.) and exams.
- External candidates have 90 days from date of hire to complete the process and should have a minimum of two years of prior claims experience.
- This position requires the use of a company car. You must have a valid license and be legally authorized to drive a motor vehicle in the state of CA.
Benefits
- Farmers offers a competitive salary commensurate with experience, qualifications and location.
o CA Only: $31.62 - $50.29
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer
Job Location(s): US - CA - LA-4601Wilshire, US - CA - Burbank, US - CA - LA-4680Wilshire, US - CA - LA-4700Wilshire, US - CA - LA-4750Wilshire, US - CA - LA-811Wilshire, US - CA - Long Beach, US - CA - Torrance
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.
