Job Abstract

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Fairview Hospital provides state-of-the-art healthcare to all its patients. On our team, you will provide stellar patient care to patients assigned to your unit. Cleveland Clinic is recognized as one of the top hospitals in the nation. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation is the highest honor an organization can receive for professional nursing practice.

As a Phlebotomy Technician, you will work with patient services to perform blood collection and related tasks. Your primary duties will include:  
• Performing specimen processing and sending out tasks for all specimen types.   
• Picking up and delivering blood, other sample types, and lab supplies to appropriate areas.  
• Communicating information to the correct personnel.  
• Greeting customers and providing a positive patient service experience.  
• Following venipuncture procedures and maintaining appropriate log sheets.  

The ideal future caregiver is someone who:  
• Currently is certified as a Formal Phlebotomist.  
• Comes to work with a willingness to learn and grow.   
• Works positively in a close-knit, team-building environment.   
• Provides empathetic and patient-centered care.   

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Responsibilities:

• Perform blood collection procedures and related tasks.
• Provide excellent patient service at check in where applicable.
• Verifies order requests and identifying information prior to drawing blood or collecting the specimen/kit to be tested by analytical staff. Label all specimens collected and deliver them to the appropriate processing area.
• Follow venipuncture procedures and maintain appropriate log sheets.
• Greet patients warmly when they present to outpatient lab desks or when entering a patient's room and complete test request entry and specimen receipt using lab computer.
• Perform specimen processing and send out tasks including accessioning, centrifugation, and packaging for transport when necessary for all specimen types.
• Accurately communicate essential information to appropriate personnel.
• Actively listen and promote effective communication flow both within and outside of the department.
• Pick up and deliver blood, other sample types, and lab supplies to appropriate areas.
• Maintain a fantastic customer service rapport and interact in a pleasant, courteous and cordial manner with co-workers and patients at all times.
• Participate in team discussions, provide problem solving ideas and contribute to quality improvement goals.
• Performs other duties as assigned. 

Education:

• High School Diploma or GED.

Certifications:

• Formal phlebotomy certification preferred.

Complexity of Work:

• Trouble shooting and problem solving skills in a team environment is essential.
• Effectively operate in a flexible work environment.
• Demonstrate the ability to work under minimal supervision.
• Must be able to excel in a high-volume, fast-paced work environment.

Work Experience:

• Technical proficiency; standard procedures, techniques and common practices required.

Physical Requirements:

• Requires frequent and long durations of standing and walking.
• Visual acuity including the ability to distinguish colors.
• Manual dexterity sufficient to manipulate blood drawing equipment and make measurements.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities