Job Abstract

Team Name:

LEAD PRODUCT MANAGER, DIGITAL SHOP

The Battle.net & Online Products organization is home to 300+ superpowered engineers, product managers, and designers focused on the technology that powers Blizzard Entertainment’s games. Whether you’re playing one of our titles, chatting with friends, or just shopping online, B&OP ensures that our players are immersed in engaging, exciting, and secure experiences.

You will affect millions of gamers on our most critical launches by working with senior leaders across the company to make sure that our web shop is the premier destination globally for players to browse, engage and shop with the most epic entertainment experiences available online.

You will own and launch commerce features that enable players to discover new and familiar games and products that will delight them across myriad franchises and business models. Additionally, you’ll develop a deeper knowledge of our players and how they engage with our shop, helping to reinforce and create new experiences that we can deliver. It’s an immense area of scope, and you’ll have a team of expert and supportive partners across Design, Engineering, Quality Assurance and your fellow Product Managers who’re always looking to discover and do the right thing.

This position is expected to be a hybrid role, with some work in – office and some work from home.  The home studio for this role is Irvine, CA. 

Position Responsibilities:

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

• Build a deep knowledge of the product by conducting market research, understanding our customers, interviewing partners (and more!) to identify needs and opportunities, shape and communicate product requirements, and work cross functionally to establish and be responsible for a product vision that the team can complete and deliver.

• Develop a roadmap for the product, both for the near-term and an aspirational vision of what Blizzard should do in the future that’s innovative and valuable

• Resolve how to measure the product’s success based on measurable criteria that align with the product’s goals

• Collect and document business, functional, technical, and creative requirements for new Features.

• Collaborate with a team of cross-functional designers, engineers, quality assurance and collaborators to ensure that project goals, objectives, and deliverables are achieved, adjusting the plan as necessary

• Develop schedules and own execution of plans. Anticipate issues, roadblocks and make tradeoffs to deliver a quality product.

• After a new feature has been delivered (or an A/B test has been run), directly drive the analysis of the impact across a mixture of qualitative and quantitative results – partnering with data scientists for more complex analysis, while still rolling up your sleeves and mixing it up with the data yourself to drive insights for future action

Minimum Requirements:

• Experience in an Ecommerce product line with deep understanding of the funnel and how to optimize the user journey

• Strong familiarity with A/B testing and other conversion optimization techniques

• 8 years of experience as a product manager, building world-class platforms and services

• 4 years of experience as a leader/manager

• Ability to succeed within a constantly evolving environment, pushing the forefront of new features while maintaining reliability and stability

• Strong interpersonal skills and a love for collaboration

• Demonstrated success in delivering large, projects across multiple organizations

• Highly technical background and deep understanding of APIs and back-end systems

• steadfast self-motivation and initiative; enthusiastic "can-do" demeanor is a requirement

Bonus Points:

• Experience building out production infrastructure of an ecommerce platform that serves millions of customers daily

• Expertise in JIRA, Confluence, or comparable team collaboration applications

• Bachelor’s degree in computer science or equivalent experience

• Demonstrated passion for games

Your Platform

Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.

Our World

At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever.

Hard work, iteration and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. If that sounds like you, join us! Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment.

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!

The video game industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all the qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do!

We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com.

General employment questions cannot be accepted or processed here.

Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!  Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company.  You can learn more by visiting https://www.benefitsforeveryworld.com/.