Job Abstract

. At SoFi, we’re on a mission to help our members get their money right, and become a Top 10 Financial institution. We’re seeking an experienced Senior Product Manager to own the vision, strategy, and delivery of our Self Service and Member Support applications, tooling, and platform services, to help provide best-in-class customer support capabilities to our ever-growing member and business needs. Specifically this includes the evolution and optimization of our self-service chatbot, IVR voice s... more details

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