Job Abstract

The Adult Day Care located in Water's Place Bronx is seeking  a  part time , 22.5 hours per week, Patient Care Liaison to join our team! The work hours will be Monday to Friday from 9:30 am to 2 pm..  

Job Summary:

The Patient Care Liaison is responsible for bringing in clients to the Adult Day Program, by contacting, community resources and prospective clients, in person and via the telephone. The Patient Care Liaison evaluates applicants for admission to the program, and facilitates the admissions process by serving as the liaison between The New Jewish Home (TNJH), applicants, their insurance carriers, and community resources. Assists applicants in navigating insurance to obtain authorization to attend the program.

The Patient Liaison will

·       screen referrals for appropriateness,

·       coordinate and conduct  tours of the facility,

·       handle all telephone contacts for referrals

·       schedule intakes for 1^st and 2^nd Days of evaluation ensuring that applicants are screened by clinical team,

·       ensure all Admission documents are completed timely

·       send out for initial MD order; schedule admissions for follow-up with medical Director is orders are not received within 5 days

·       demonstrate understanding of clients insurance and assist in obtaining assessment authorizations.

·       ensure that Marketing activities are logged accurately and updated CRM to reflect all activities provided to prospective clients