Provides management of the Network Services Team in an IT environment with over 20,000 end-users across 400 sites. Provide overall direction of project activities. Manage and maintain Contractor interface with the senior levels of the customer's organization. Consult with customer and Contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules and contractual obligations. Establish and maintain technical reports to show p... more details
Manager, Network Systems
Job LocationsUS-DC-Washington
Requisition ID
2024-147281
Position Category
Management / Operations
Clearance
Public Trust
Sector
Citizen Security & Public Services
Responsibilities
Provides management of the Network Services Team in an IT environment with over 20,000 end-users across 400+ sites. Provide overall direction of project activities. Manage and maintain Contractor interface with the senior levels of the customer’s organization. Consult with customer and Contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules and contractual obligations. Establish and maintain technical reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates, oversee the successful completion of all assigned tasks, and take the initiative and provide support to marketing personnel in identifying and acquiring potential business.
Qualifications
Bachelor’s degree or higher in a computer science/engineering, Information Systems, Business or related discipline, and a minimum of 10 years experience. Master's Degree in electrical/computer engineering or related discipline preferred.
Must have Project Management Professional (PMP) certification from the Project Management Institute (PMI).
Certification in ITIL v3 Foundations certification or above is required.
Certification in Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) required. Cisco Certified Internetwork Expert (CCIE) preferred.
At least 10 years of related local area network/wide area network (LAN/WAN) work experience.
At least 10 years of experience implementing large-scaled projects/systems.
Experience organizing, directing, and managing contract operation support functions for multiple, complex, and inter-related IT projects with a combined scope of over 10,000 users and 50 sites.
A broad knowledge of unified communications, network, and telecommunications.
Experience managing teams of contract support personnel at multiple locations.
Experience maintaining and managing client interface at senior levels of the client organization.
Meets with customer and contractor personnel to formulate and review task plans and deliverable items. Ensures conformance with program task schedules and costs.
Provide a high level of technical understanding for problem solving and troubleshooting.
Interact with Hardware and Software vendors to address issues when necessary.
Use escalation standards and personal judgment to ensure timely resolution of problems.
Provide training and support to employees when necessary.
Accept and resolve escalated trouble tickets from Service Desk
Work on-call shift rotations with other members of the department.
Deployment and troubleshooting of network equipment such as Cisco routers, switches.
Deployment and troubleshooting of Remote Access Solutions (Cisco AnyConnect and Cisco ASA’s, Cisco ISE)
Generate Build of Materials, Cost Estimates and Solution recommendations
Respond to cyber incidents as defined in incident response SOPs.
Experience with Windows, Windows Server, Linux, and Unix (Solaris) OS
Understanding of TCP/IP, VLANS and routing protocols (EIGRP, OSPF, BGP) and WAN (MPLS) protocol
Experience with Cisco Wireless, VOIP, and Video Networks
Understanding of IP services (DHCP, TFTP and DNS)
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Target Salary Range
$104,000 - $166,000. This represents the typical salary range for this position based on experience and other factors.
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