Partner with Fraud Risk product owners, data scientists, and fraud strategists on various initiatives to facilitate and drive customer focused solutions across the organization, serving as a subject matter expert to major business processes and supporting applications/capabilities Manage the interdependencies between product releases and other product delivery teams and activities required for end to end delivery Design solutions and improve existing software systems and applications to meet bus... more details
Bring your expertise to JPMorgan Chase. The Fraud Risk Product team helps the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture is about thinking outside the box, challenging the status quo and striving to be best-in-class.
Within the Data Strategy and Central Services Area Product, you will be supporting the Consumer and Community Banking (CCB) Fraud Risk Center of Excellence and Chief Risk Officers across lines of business. Fraud Risk Product is on a journey to centralize key cross functional and cross channel data, with a vision of shared central services and intelligence to identify fraud faster and stay one step ahead of the bad actors.
As a Fraud Risk Business Analyst you'll shape the technology solutions that drive our strategic fraud risk initiatives. Working at the intersection of business and technology you'll interact with colleagues in various lines of businesses to learn about challenges and opportunities, transform that knowledge into high quality technical requirements, and coordinate with technical delivery teams to ensure solutions meet all requirements while providing exceptional business and customer experience.
In addition to working with the development teams to create new solutions, you'll help optimize existing technology and identify new capabilities. While your role requires both business and technical skills including expertise in everything from data management to functional design, it also hinges on teamwork and leadership. You will offer clear guidance and feedback to your colleagues, product teams, and technology resources to ensure highest quality deliverables, processes, and experiences while promoting the values, culture, and brand of JPMorgan Chase.
Job Responsibilities:
- Partner with Fraud Risk product owners, data scientists, and fraud strategists on various initiatives to facilitate and drive customer focused solutions across the organization, serving as a subject matter expert to major business processes and supporting applications/capabilities
- Manage the interdependencies between product releases and other product delivery teams and activities required for end to end delivery
- Design solutions and improve existing software systems and applications to meet business requirements, working with stakeholders and technology partners
- Conduct and lead technical and functional JAD sessions, driving the team during solution design and defining web services API contracts. build requirement artifacts, data flow diagrams, user stories, use cases, mapping documents, and defining test scenarios.
- Elicit accurate functional and technical requirements and user stories with supporting acceptance criteria.
Required qualifications, capabilities, and skills:
- Bachelor’s degree in engineering, computer science, technology, or related field
- 5+ years of experience in financial / banking services
- Demonstrated ability to interpret and share concepts clearly & unambiguously. Being able to discuss topics with across varied audiences of business & technical resources. Comfortable creating and presenting recommendations to leadership.
- Innate listening skills with ability to interview stakeholders, quickly understand new concepts and ask appropriate probing questions to build full picture
- Self-starter & able to manage projects from ideation through completion with strong problem-solving skills and ability to deliver actionable insights
- Ability to handle multiple projects while managing conflicting deadlines and handling ambiguity. Regularly assessing your own performance and adapting your work to achieve better results.
- Experience with service-oriented design and technology (Rest APIs, micro services, Kafka, webservices, MQ messaging)
- Sound knowledge and proficiency with project tracking and process documentation tools like Confluence, JIRA, and Visio
Preferred qualifications, capabilities, and skills:
- Advanced degree is a plus
- experience with fraud risk and digital payments-products is a plus
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
