The Fund Accounting Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department, driving a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of activities associated with Net Asset Valuations (NAV's).
Responsibilities:
- Manage fund accounting operations at a site or functional level including people managers as well as partner across department and business to develop and enhance cost effective solutions that meet client expectations and needs
- Assess new business viability against existing business capabilities and make appropriate recommendations
- Assist and encourage employee career progression through defined career paths, management processes, appropriate training, and Professional Development Plans (PDPs)
- Evaluate risk and controls, including operational impact of changes in legislation, and ensure compliance to established controls
- Lead strategic planning process with business units and prioritize business development requirements to completion
- Monitor Profit and Loss (P&L), expense managements, budget, and planning
- Monitor, set, and achieve established department goals during day-to-day operations as well as serve as point of escalation for complex issues and manage resolution of issues and new business requests
- Direct and participate in department and industry initiatives as well as support corporate governance and ethics
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 10+ years of relevant experience
- Chartered Accountant / CFA / MBA
- Experience within financial markets and middle office
- Experience in financial services, client management, project management, strategic management, operational management, and resource and expense management
- Experience with people management and working with multiple stakeholders
- Advanced knowledge of accounting concepts, financial services, and global financial markets
- Ability to manage client relationships
- Demonstrated talent assessment as well as the ability to manage client relationships
Education:
- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
Support of the Middle Office Oversight Team Key Responsibilities
Client Focus:
- Build long-term collaborative relationships with key Investor Services clients and act as trusted advisor on operational matters
- Establish appropriate local governance and feedback processes to ensure full transparency around client needs and issues
- Proactively manage our clients through the provision of excellent customer service taking action to anticipate client needs where appropriate
- Take ownership of complex cross function service issues
- Be a client advocate within Operations
- Lead client service reviews and Due Diligence Visits, with respect to operational performance
- Focus on improving and maintaining high client satisfaction scores
- Contribute to a culture of exceptional client service across the Global Middle Office team
Operational Efficiency and Process Focus:
- Utilize Client and Process knowledge to champion innovation and challenge manual / bespoke / inefficient processes to drive scalability with a view to ultimately reducing operational risk and increasing the efficiency of the Clients Operations processes
- Implementation of appropriate metrics that monitor performance against target and holds the client team accountable for achieving them
- Monitor key client deliverables and initiatives and achievement of SLAs, proactively identify issues and challenges and manage these with the internal stakeholders
- Assist with the oversight of significant client initiatives from an operational perspective and co-ordinate client changes for non-contractual change clients
- Implement required policies and controls within the department
- Preparation and periodic review of core Client Documentation e.g. SLAs, Ops Memos
- Keep abreast of Regulatory and Industry changes and how these may impact our clients
- Work closely with internal partners (Product, Client Executive, Sales) to provide a ‘one-team’ service to our clients
People:
- Support and lead internal virtual team meetings creating a consistent client focused culture and efficiency mind-set across Citi teams
- Instill a client centric culture within the team and across the wider Client Services team in the core operation, through the meeting of agreed client needs, transparency and delivery of the service offering to the agreed service level agreements
- Create environment where people themselves and others to the highest ethical standards
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Job Family Group:
Operations - Transaction Services--------------------------------------- ---------------
Job Family:
Fund Accounting-------------------------------------- ----------------
Time Type:
Full time------------------------------------- -----------------
Primary Location:
Columbus Ohio United States------------------------------------ ------------------
Primary Location Full Time Salary Range:
$134,960.00 - $202,440.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Jul 17, 2024---------------------------------- --------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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