What you'll do: As a Solutions Consultant, you will utilize significant professional experience in the invoice payment and presentment industry to advise prospects and customers, analyze and solve complex issues, and guide sales representatives on alternate courses of action in a deal. You must be able to intelligently and quickly balance company objectives and customer requests when resolving issues. Your ability to talk to people at all levels in a customer’s organization and project strong cr... more details
What you'll do:
As a Solutions Consultant, you will utilize significant professional experience in the invoice payment and presentment industry to advise prospects and customers, analyze and solve complex issues, and guide sales representatives on alternate courses of action in a deal. You must be able to intelligently and quickly balance company objectives and customer requests when resolving issues. Your ability to talk to people at all levels in a customer’s organization and project strong credibility and expertise in conversations will enable success in this role. By applying your ability to discuss both business and technical software issues in detail, and to be an expert on how those types of issues relate to each other, you will enable our sales team to close new business.
- Create and prepare configured demonstrations that surprise and delight our prospects
- Work with the sales teams to create presentations that both excite and inform during customer meetings
- Effectively respond to requests for information and project proposals and highlight the advantages of our solution to our customers
- Listen to customer requirements and interpret them into a solution that meets both the needs of the business and our customer
- Set prospect expectations early in the process and manage the project scope and create the Statement of Work to handover with our Professional Services teams
- Support and guide our partner channel as they sell and implement our solutions; aid our Marketing team with seminars, demonstrations and provide creative solutions.
What you'll bring to the team:
- 4+ years of experience in Credit/Collections or Accounts Receivables role with a proven detailed understanding of the day-to-day challenges of the invoice-to-cash process, or 3+ years of presales or consulting experience in SaaS based financial technology or similar field.
- Ability to communicate and demonstrate the value of complex Software-as-a-Service (SaaS) based solutions to prospects and customers
- Ability to gather requirements and work with development teams
- Ability to utilize deep technical knowledge of the invoice-to-cash process to build credibility and showcase product strengths
- Proven ability to use advanced problem-solving and analytical skills to identify and align solutions to business problems
- An organized, self-starter who can work independently and effectively in a fast-paced, dynamic environment to maximize performance and meet deadlines
- A high degree of passion, energy, drive and willingness to travel (approximately 25% travel)
- Continual focus on education, both in seeking greater depth of currently supported solutions, and expanding support for additional Billtrust solutions
The expected base salary range for this position is $100,000 - $135,000 annually.
Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for!
What You'll Get:
- Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide!
- A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
- Flexible Working Hours: We support your lifestyle- the results are what count.
- Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
- Sabbatical: A paid leave to reward longevity and commitment to Billtrust.
- Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
- Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow.
- Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved.
- Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.
- Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
Who We Are:
Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote
