Job Abstract

What you will do:Answer 100 or more inbound customer calls per day Schedule 50 or more service appointments per day for customers who need mechanical Maintenance and Repair. Respond to Vehicle Status, Service Pricing, Warranty, Roadside Assistance, Complaints or other Automotive inquiries Direct non-service appointment calls to the appropriate Dealership personnel. Utilize multiple computer programs to reference dealership information, customer profiles, and manufacturer guidelines. Support 150 ... more details

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