Job Abstract

1. SPECIFIC RESPONSIBILITIES

The Director of Support Services is responsible for the following RTC Program operations:

• Maintains the interior and exterior of all building and grounds in all seasons.
• Provides for 24 hour coverage for the boiler plant, HVAC systems and facility mechanical equipment.
• Supervises the Maintenance Department, the Maintenance Chief, Groundkeeper, Maintenance staff and housekeeping.
• Develops, evaluates and maintains computerized Preventative Maintenance Program.
• Ensures appropriate amount and safe condition and cleanliness of buildings including furniture. and cleanliness of all buildings.
• Ensures the performance, condition, and reliability of all plumbing mechanical and electrical equipment to ensure efficient operations of all equipment/appliances.
• Develops, implements and maintains written maintenance policies and procedures to ensure efficient operations vehicles, inventory of supplies
• Assures outside services, vendors are properly completed/supervised in accordance with contracts and work orders
• Conducts monthly assessment of facilities to identify needed improvement and repairs.
• Responds to identified needed repairs with a quick response time within a week.
• Schedules required major equipment purchases, remodeling and all projects as assigned.
• Purchases equipment and supplies as necessary or as may be required
• Maintains an inventory of required household supplies paper products, cleaning supplies, to maintain and personal items for residents
• Fleet Manager for RTC vehicles acts as liaison with Business Operations for these purposes.
• Reviews and processes billing from contractors, and suppliers for accuracy, seeks approvals for payment.
• Plans coordinates and carries out all fire drills in all building in accordance with State Fire Regulations.
• Ensures all staff actively participates in fire safety and disaster preparedness drills in a safe and professional manner. Required annual fires safety training is offered to all staff.
• Ensures all staff attend and participate in relevant training programs established by and OSHA guidelines
• Serves as an active member of Quality Improvement Committee and Safety Committee
• Maintains telecommunication systems and acts as primary contact for all service and maintenance
• Maintain list of authorized Agency drivers

• Monitor and maintain Agency Pool: contacting pool company, ordering and maintaining chemicals, arranging for Lifeguard coverage and maintenance of the pool.
• Oversight of Kitchen and outside food service billing for food
• Bi-weekly Payroll for Maintenance Workers and Housekeepers
• Updating and implementing fire safety evacuation plans. Devising evacuation routes for all buildings
• Managing petty cash account for the program
• Kitchen: Supervisor when there is no outside Food Service. Formal liaison when there is an

Outside Food Service

1. QUALIFICATIONS

Experience required: Experience in Plant management, supplies and supervision in a Residential Program

Education: High School Diploma, Bachelor's Degree Preferred.

Special Skills: Basic Computer knowledge (Wood Processor, Data Base, etc.) Writing and paper skills.

III. RELATIONSHIP WITH OTHERS

Must work as part of the Interdisciplinary Treatment Team

In addition, employees need to possess the following characteristics.

• Be team players.
• Have a strong sensitivity to cultural differences present among staff and clients within our organization.
• Possess a strong belief in people's ability to grow and change; forge a mutually respectful partnership with persons served and their families.
• Ability to set limits and maintain helping role of practitioner and to intervene appropriately.

1. WORKING CONDITIONS

35 hours per week, with flexible hour

1. SCOPE OF RESPONSIBILITY

RTC-wide responsibilities, with occasional Agency responsibilities, as needed

Any assignments deemed appropriate and necessary to the functioning of the Department.

1. ORGANIZATIONAL STRUCTURE