Job Abstract

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

Job Summary/Purpose

Specialist, System Operations (DSO) is responsible for the administration all phases of the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) process for the DSO training programs.

Job Duties/Responsibilities

• Work with power delivery operations and training leadership to analyze training needs
• Design training to meet the needs of operations personnel
• Develop effective training related to distribution operations center operations
• Implement training related to DSO topics
• Administration and record keeping of DSO qualifications
• Evaluate DSO training program effectiveness
• Monitor DSO performance, performance indicators, industry trends and best practices to identify possible performance improvement training and initiatives
• Participate in NERC, SERC and MISO committees that are focused on training
• Ensure DSO training programs are following applicable NERC standards and requirements

Minimum Requirements

Minimum education required of the position

• High school degree or equivalent.

Minimum experience required of the position

• 8+ years system operations or distribution operations experience or 4 years' experience with BS or equivalent degree

Minimum knowledge, skills, and abilities required of the position

• Bulk Electrical System operation and concepts

• Process and Data Analysis

• Microsoft and Adobe products

Any certificates, licenses, etc. required of the position

• DSO qualificaiton OR NERC System Operator Certificaiton OR equilivent experience in bulk electrical systems or power delivery operations

Other Attributes

• Functional Knowledge - Requires depth and/or breadth of expertise in own specialized discipline or field.
• Business Expertise - Interprets internal/external business challenges and recommends best practices to improve products, processes or services.
• Leadership - Provide coaching to trainees and qualified operators.
• Problem Solving - May lead functional teams or projects with moderate resource requirements, risk, and/or complexity.
• Impact - Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies.
• Interpersonal Skills - Communicates difficult concepts and negotiates with others to adopt a different point of view.

Working Conditions

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.  Exempt employees may not be paid overtime associated with such duties.

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Primary Location: Louisiana-Baton Rouge Arkansas : Little Rock || Louisiana : Baton Rouge || Mississippi : Jackson || Texas : Beaumont 
Job Function: Professional
FLSA Status: Professional 
Relocation Option: Level II
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 115122
Travel Percentage:25% to 50%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.