CACI is seeking a Field Tech Engineer to provide support for a Voice over IP (VOIP) modernization (VMOD) effort, including unified communications (UC) and contact center (CC) capabilities. As the Field Tech Engineer you will be responsible for conducting and supporting activities at the customer sites across the U.S. Join this passionate team of industry-leading individuals supporting the Best Practices in Agile Software Development and IT Support for the Department of Defense. More About the ... more details
Field Tech Engineer
Job Category: Engineering and Technical Support
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 100%
Type of Travel: Continental US
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What You’ll Get to Do:
CACI is seeking a Field Tech Engineer to provide support for a Voice over IP (VOIP) modernization (VMOD) effort, including unified communications (UC) and contact center (CC) capabilities. As the Field Tech Engineer you will be responsible for conducting and supporting activities at the customer sites across the U.S.
Join this passionate team of industry-leading individuals supporting the Best Practices in Agile Software Development and IT Support for the Department of Defense.
More About the Role:
- Conduct site surveys to collect the information necessary to deploy the system (e.g., as-is and to-be floor plans, network, space/power available/needed, end user information, equipment to be decommissioned)
- Prepare site survey reports, including the to-be rack elevations depicting cable / power runs)
- Perform / support remediation activities (e.g., installing racks, conduit, cables)
- Install equipment in the lab and/or customer site
- Perform / support testing (e.g., equipment, configurations)
- Uninstall / disposal of legacy equipment
- Support end user migration (e.g., deskside and/or telephone support)
- Perform other related duties as assigned
You'll Bring These Qualifications:
- Network equipment integration and configuration
- Support / troubleshooting
- Device maintenance / updating
- Site moves / new standups
- Network routing
- Network switching
- Network trouble shooting
- Voice gateways and protocols
- Excellent written and verbal communication skills
- Familiarity with the general IT practices and terminology
- Highly responsible, team-oriented individual with very strong work ethic; self-starter
- Technical document writing
- College degree (B.A./B.S.) and at least five years of related network engineering/IT experience/field tech. (equivalent professional experience will be considered in lieu of degree)
- U.S. Citizen with an active DoD Secret clearance or higher with ability to maintain at least a DoD Secret
- Experience working on government contracts
- Active CompTIA Security+ Certification is required (and must be maintained)
- Voice telecommunications experience.
What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$52,300-$107,200