Basic Responsibilities Advising. Field Placement Support. Accreditation. Credential Event Support. Communications and Outreach. Administrative Assistance. Technology. Student Records, Forms and Data Management. Essential Responsibilities. Advising. Accurately articulate program details through phone conversations and emails to current students. Assist with CIM Proposal process as needed. Assist with Advising and Program plans. Maintain File. Maker Pro for advisees. Field Placement ... more details
Basic Responsibilities
Advising
Field Placement Support
Accreditation
Credential Event Support
Communications and Outreach
Administrative Assistance
Technology
Student Records, Forms and Data Management
Essential Responsibilities
Advising
Accurately articulate program details through phone conversations and emails to current students
Assist with CIM Proposal process as needed
Assist with Advising and Program plans
Maintain FileMaker Pro for advisees
Field Placement Support
Make online placements as needed
Support Student Teaching and Field Placement Coordinator with in-person placements as needed
Support CTC Unit Advisory Board
Accreditation
Support Accreditation website
Support Directors in the review, evaluation and accreditation processes (e.g., internal reviews, CTC accreditation)
Review with Lead Credential Analyst current legislation changes/requirements and strategize on how to communicate and implement these changes in the School of Education.
Attend Credential Committee Meetings
Credential Event Support
Support Credential Celebrations as needed
Support department events as needed
Support / Coordinate admissions events (e.g. Preview Days)
Communications and Outreach
Accurately articulate program details through phone conversations and emails to prospective students
Support Alumni Relationships and update contacts as candidates complete programs
Maintain activity in BiolaHub
Track employment of alumni
Administrative Assistance
Support the Director(s) of Multiple and Single Subject, Special Education and Early Childhood Credentials
Support central reception (walk-ins and telephones)
Technology
Support Formstack Administration
Provide Taskstream Support to Student Teaching and Field Placement Coordinator
Student Records, Forms and Data Management
Manage Intern Applications
Provide Banner Overrides
Support with forms and letters: Grade Change Form, Incomplete Form, Arranged Course Form, Dean’s List letters
Other Responsibilities
Performs other duties as assigned by the Directors of Credential Programs or Dean within Biola’s School of Education
Supervisor(s)
Staff Lead
Dean of Education
Qualifications
Experience in the Field of Education (3 years highly desired)
Administrative experience (3 years highly desired)
BA/BS Required
Credential Preferred
MA/MS Preferred
Skills
Strong technology skills: Ability to learn and attain high proficiency with software programs and databases used within the department and the institution (Microsoft Office, Google Workspace, FileMaker Pro, Formstack, Adobe Acrobat, Banner, EAB Navigate, Perceptive Content, Degree Works, Taskstream, etc.)
Ability to manage details in a busy work environment with more than one supervisor
Ability to work amicably under pressure
Excellent interpersonal communication and public relations skills
Business correspondence and letter writing skills
Ability to problem solve and function as a “self-starter”
Ability to work with limited supervision in a professional office
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