Job Abstract

The City of Pittsburg seeks an ACCOUNT CLERK for the Pittsburg Power Company's (Island Energy) which is located on Mare Island in Vallejo, CA.

*3% Cost of Living Adjustment effective July 2024

The Account Clerk at the Power Company is a journey level class, under immediate supervision, responsible for a range of accounting responsibilities include maintaining a utility billing system, managing customer accounts, posting payments, monitoring and managing receipts of utility payments, generating final bills, certifying delinquent utility accounts, and accounting record keeping. The incumbent will also receive and respond to customer inquiries on billings and other customer related issues, and coordinate with field crew regarding activation and disconnection of meter service. Other duties include cashiering; preparing, processing, maintaining and verifying purchasing, financial, budgeting and accounting documents and records; managing office supplies; managing billing and vendors; and performing other duties as required.


Ideal Candidate for Account Clerk

EXAMPLES OF DUTIES:
Duties may include, but are not limited to, the following:

• Customer Service - answering customer questions regarding bills and related matters; accept customer payments
• Billing - perform monthly utility billing tasks including software inputs/outputs and checking
• Dispatch technician for suspected gas leaks and power outages that are called in by customers
• Follow-up on unpaid bills, process late fees, final notices and collection
• Process customer payments and related banking
• Code and process invoices
• Perform basic accounting and spreadsheet inputs and analysis
• Office management - manage office supplies, billings and vendors, i.e., garbage pick-up, lawn care, pest control, and office repairs
• File management and office document control
• Demonstrates an understanding of applicable policies, procedures and work methods associated with assigned duties.
• Audits and verifies figures and claims for system entry; prepares and generates appropriate reports; records and checks financial transactions and prepares financial and statistical statements and reports.
• Process USA's daily
• Utilizes computerized data entry equipment, various word processing and spread sheet programs to enter, store and retrieve information as requested; summarizes data in preparation of standardized reports.
• Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public.
• Represent the City with dignity, integrity, and the spirit of cooperation in all relations with staff and the public.
• Foster an environment that embraces integrity, service, inclusion and collaboration.
• Be an integral team player, which involves flexibility, cooperation, and communication.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Performs other related duties

QUALIFICATIONS:

Knowledge of:

• Basic principles and practices of bookkeeping and financial record keeping; basic accounting principles; basic City budget structure, utility billing procedures and practices, purchasing procedures, and fiscal systems and procedures.
• Techniques for maintaining financial journals and ledgers; techniques for the preparation of financial reports.
• Modern office practices, methods, and computer equipment including relevant software programs.
• Oral and written communication skills; business English including vocabulary, spelling, and correct grammatical usage and punctuation.
• Safe work practices.
• Principles and practices of excellent customer service.

• Accurately maintain a variety of financial records, journals and files; accurately count, record and balance transactions.
• Independently make mathematical calculations quickly and accurately; operate a computer terminal, calculator and other office equipment.
• Understand and carry out oral and written instructions.
• Provide excellent customer service when dealing with irate citizens.
• Plan, coordinate and organize work to meet deadlines; perform a wide variety of office support functions and many tasks at the same time; keyboarding skills at a rate of at least 40 net words per minute.
• On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Use automated financial systems.
• Understand and carry out oral and written instructions and prioritize workload to meet deadlines.
• Read, write and comprehend the English language at a level necessary for effective job performance exercising correct English usage, vocabulary, spelling, grammar and punctuation.
• Communicate effectively, tactfully and positively in both oral and written form.
• Operate and use modern office equipment and technology, including computers and applicable software.
• Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.
• Utilize appropriate safety procedures and practices for assigned duties.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Contribute effectively to the accomplishments of City goals, objectives and activities.

Applications may be submitted online at https://www.governmentjobs.com/careers/pittsburg. The City of Pittsburg utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Although, a resume and cover letter provide helpful added detail in reviewing qualifications, the job application may be rejected if the sections are considered to be incomplete. You will be notified of the next steps in the process via email! In the meantime, Let’s stay in touch through social media. Follow us on LinkedIn, Instagram and Facebook.

What Happens Next?

• We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
• Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing.
• All offers of employment are conditional and new hires are subject to complete a pre-employment background screening that will consist of reference checks, livescan/fingerprint check and a civil check. Some positions require a medical examination, psychological examination, credit check, polygraph, drug testing, and full background investigation depending on the job characteristics. All new hires are required to show that they are eligible to work in the United States. All of these processes must be successfully completed before employment begins.
• The final phase of the selection process is the probationary period, which in most cases is twelve months.