CVS Health is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and over 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses, and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessin... more details
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
CVS Health is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and over 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses, and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
The Executive Director, Behavioral Health Innovation and Health Equity will report to the VP and Chief Psychiatric Officer of CVS Health. This detail-oriented, results-driven leader will drive alignment and implementation of all aspects of the enterprise behavioral health strategy, including assuring strong engagement with colleagues; coordination and prioritization across disparate enterprise divisions as it relates to behavioral health; identify innovative ways to deliver evidence-based care that can decrease disability and suffering; increase the health and productivity of our members and customers with mental health conditions; and reduce the adverse economic impact on our members and customers, their families and the health system. This includes assessing current marketplace BH clinical offerings and trends, creating test and learns where possible to understand emerging offerings and technology, assess CVS Health / Aetna clinical BH offerings, and author opportunities to connect various CVS Health assets to provide seamless BH interactions for our members and customers. This role will oversee a team of diverse individuals who lead the development of and execution of the initiatives, programs, and projects within the team portfolio. In addition, this team will also have responsibility for behavioral health equity and women’s health initiatives that fall within the Office of the CPO’s responsibility. This team will also identify and work collaboratively across the enterprise to review, assess and update, as needed, CVS Health BH policy.
This candidate will work across business units to assure the behavioral health strategy is meeting business growth and impact needs. Assure all behavioral health plans and initiatives within the team’s portfolio are implemented in a timely and effective manner and are aligned with enterprise and business goals and will anticipate and respond to ongoing needs. This position will forge, and lead select new initiatives with external partners and clients to advance enterprise goals.
This is a remote based (work from home) full-time position and can be based anywhere in the United States.
Role Responsibilities:
- Create infrastructure for strong BH Innovation program development based appropriate BH standards of care. This position will create and recommend: BH Products, Workflows and Policy.
- Train and supervise team
- Create workflows and trainings to promote consistency across lines of business where applicable
- BH SME for parity impacts
- Review as needed to ensures clinical processes are compliant with all Federal and State regulations
- Work collaboratively with MPO team as BH SME and ensure consistency of clinical policies with current best practices and across lines of business.
- Serves as a clinical liaison supporting our partner teams and line of business leaders as appropriate in matters pertaining to behavioral health innovation and/or policy.
- Provide clinical expertise and consultation in the creation of BH innovation programs and projects.
- Provides consultation to staff regarding program and project development and execution.
- Provides clinical expertise to internal and external customers regarding CVS Health /Aetna’s behavioral health programs as needed.
- Maintains open communication with constituents within the company.
- Manages the use of outside resources and vendors in a cost-effective manner to perform activities necessary for BH innovation programs and projects
- Exhibits behaviors as outlined in Employee Competencies
Required Qualifications
- Registered Nurse and/or Masters Level Behavioral Health certification
- Active and Unencumbered license
- 10+ years of experience managing complex teams and projects within a clinical or healthcare setting
- 15+ years of total business experience
- 10+ years of people management experience
- 10+ years of clinical experience within health care industry/knowledge of CPT and HCPCS coding guidelines and principles
- Effective communicator with peers and senior leaders, both 1:1 and in small groups
- Strong management skills – can see both forest (strategy) and trees (detail oriented)
- Entrepreneurial, can move projects ahead and problem solve obstacles encountered without senior leader input; anticipates roadblocks prior to their occurring
- Proven experience successfully managing complex projects and teams.
- Ability to connect and tie initiatives and concepts across multiple business functions.
- Experience development and leading communications and marketing strategies and ability to anticipate opportunities to advance the company brand
- Demonstrates strong ability to communicate technical concepts and implications to business partners and senior leaders
- Demonstrated ability to work effectively and collaboratively in a fast-paced, matrixed environment
- Knowledge of pertinent policies and procedures related to claims payment of healthcare related services.
Education
- Active and current state license(s) without encumbrances
- 5+ years of post-graduate direct patient care experience
Pay Range
The typical pay range for this role is:
$184,112.50 - $396,600.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
We anticipate the application window for this opening will close on: 07/17/2024
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
