MISCELLANEOUS
USH Entertainment Department is committed to promoting a collaborative, productive, and engaging workplace for all employees. We require members of Management to lead by example promoting a professional, inspiring, fun, and teamwork-oriented work culture.
General Knowledge and Skills Required: Assistant Manager, Entertainment Costume - Fabrication shall have the ability to read, interpret and follow documents such as safety rules, operating and maintenance instructions and procedure manuals. The Assistant Manager shall be able to write reports, business correspondence and procedure manuals. The Assistant Manager will be able to effectively communicate, present information, and answer questions in one-on-one and group settings.
Communicating and influencing: Communicate effectively with people at all levels in the organization. Give specific, timely feedback to managers and others to work together more effectively. Contribute to an enthusiastic, positive work climate that energizes others.
Managing Others: Identify required skills and criteria to ensure best quality hiring. Demonstrate the ability to assess performance and take appropriate corrective action up to termination if necessary. Provide associates with all the information, history, and resources they need to do their jobs and to feel a partnership with the organization. Coach and develop company members for current and future responsibilities. Communicate performance goals and standards routinely so that company members understand expectations and how they are linked to organization and department vision, values, and goals. Provide regular, specific feedback that employees can use to continuously improve performance. Demonstrate a commitment to organizational initiatives with words and actions. Encourage employees to contribute, recognizing, reinforcing, and rewarding contributions. Encourage employees to be innovative and willing to take risks, tolerating well-intentioned mistakes.
Quality and partner focus: Continuously look for ways to refine and improve work processes to achieve better results. Follow through on commitments made to internal and external partners.
QUALIFICATIONS & KEY COMPETENCIES
Maximizing resources: Work collaboratively with all employees in the organization and support others when requested. Seek expertise, advice, and perspectives from a variety of sources both within and outside the organization to ensure a high work standard and an engaging culture for employees. Maintain a productive balance between the concern for people and concern for work results.
Project Management: Develop plans for accomplishing objectives, monitoring status, and providing regular status updates. Provide relevant information to others in a timely manner and follow through with commitments made to others. Recognize the broader implications of a project; doing all that should be done, not just as directed.
Learning and adapting: Remain productive during periods of ambiguity, uncertainty and change.
Demonstrate a willingness to take on new challenges, responsibilities, and assignments. Proactively utilize slower periods to improve work and or work environment, equipment maintenance, archiving, general organization, etc.
Leadership: Set a positive, productive, and communicative tone as a leader in the department. Partner with the leadership team when representing policies and procedures, remaining positive with employees, and voicing concerns directly to senior management. Consistently exhibit an “open door” demeanor which fosters approachability, professionalism, and openness. Be available to all employees equally, treating all employees fairly. Promote healthy, collaborative, and positive tone/vibe in venues, areas and/or elements.
Qualifications:
- High school education required.
- Minimum 3 years of apparel or costume production management experience.
- History of working knowledge in sewing and garment production
- Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day.
- Must be available to work on weekends, holidays and nights as required.
Desired Characteristics:
- Operations management experience in entertainment, theme park or hospitality industry.
- Two-to-four-year college degree preferred or equivalent work experiences.
- Excellent written and oral communication skills to effectively communicate with all levels of the organization.
- Strong interpersonal and analytical skills
- Thorough knowledge of MS Excel, Work and PowerPoint
- Theme Park Operations knowledge
- Previous high-volume Costume and Inventory Experience
- Experience managing in a union environment.
- Demonstrated ability to work independently under pressure; proactive thinker/self-starter.
- Ability to multi-task and be flexible is essential.
PHYSICAL DEMANDS
Assistant Manager, Entertainment Operations - Fabrication is required to walk; reach with hands and arms; stoop, kneel, crouch, and crawl; and see, talk, and hear. The Assistant Manager must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and be able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day.
o Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $69k- $75k