Membership Retention Agent. This position is responsible for improving existing membership business retention. As a Membership Retention Agent, you will be provided with expired membership lead opportunities, required to resell brand benefits to achieve/exceed business retention targets, and will be rewarded based upon individual performance. What you'll bring: - Ability to overcome objections and provide relevant membership benefits to encourage continuous membership business - Ability to mul... more details
Membership Retention Agent
This position is responsible for improving existing membership business retention. As a Membership Retention Agent, you will be provided with expired membership lead opportunities, required to resell brand benefits to achieve/exceed business retention targets, and will be rewarded based upon individual performance.
What you'll bring:
* Ability to overcome objections and provide relevant membership benefits to encourage continuous membership business
* Ability to multi-task and quickly provide solutions to various issues
* A passion for helping people and exceeding their expectations
* Attention to detail and service focus mentality
* Availability to work evenings
What's in it for you:
* National brand recognition, over 16 million members in 21 states
* A prestigious and long-standing reputation since 1900
* Health Coverage for Medical, Dental and Vision
* Paid Time Off (Vacation, Illness, Holiday and Flex Days)
* Pension, 401 (k) Retirement Savings Plan, wellness incentive program
* Tuition Assistance
* Volunteer Time Off
* Life Insurance
* Disability Coverage
* Robust Employee Reward/ Discount Program
* Weekends off
Our Sales Agents start at an hourly rate of $19.00. After completion of the training program, our full-time Sales Agents successfully meeting sales goals earn on average between $48,400 - $59,200 annually. Commissioned opportunities are uncapped when exceeding sales goals.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
