Luxury Concession Shop Managers are on the forefront of both the colleague and customer experience. Through an inspirational leadership style, strong interpersonal skills and solid business acumen, the Concession Shop Manager guides the selling journey and inspires their team to bring the Bloomingdale’s mission to life. A successful Bloomingdale’s Concession Shop Manager possesses an inherent passion for people whether it is recruiting, onboarding and developing you’re your team or ensuring the ... more details
Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Fully Funded Education Benefits (100% tuition coverage including books and fees)
Instant access to earned wages with PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale’s & Macy’s Stores
About: Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview: Luxury Concession Shop Managers are on the forefront of both the colleague and customer experience. Through an inspirational leadership style, strong interpersonal skills and solid business acumen, the Concession Shop Manager guides the selling journey and inspires their team to bring the Bloomingdale’s mission to life. A successful Bloomingdale’s Concession Shop Manager possesses an inherent passion for people whether it is recruiting, onboarding and developing you’re your team or ensuring the customer receives an outstanding experience regardless of why they are in our stores. A Luxury Concession Shop Manager oversees a multi-million-dollar single vendor component of the overall store business. In today’s retail environment, our leaders are flexible and agile supporting sales results, merchandising and visual standards and ensuring shop’s operational functions are completed efficiently.
Essential Functions:
Observe, coach and role model customer-centric selling behaviors at all times
Require and champion use of selling technology to support a seamless customer experience
Lead and educate the team on relationship selling, building a client book and driving outreach to maximize business
Actively support total concession shop and store priorities and establish self as an available and engaged leader
Develop collaborative business partnerships with Concession Vendor Partners
Lead team on the operational functions of the concession shop including merchandising, floor plans, logistics, visual directives, shipments, transfers, inventory accuracy and stockroom maintenance.
Qualifications and Competencies:
Associate's Degree and 3-5 years direct experience required
3-5 years related experience
Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
Ability to think creatively, strategically and technically
Ability to work a flexible schedule based on the Concession Shop and Company needs
Physical Requirements:
Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
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