Analytics & Visual Operation Engineer Springfield, VA Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace. Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your e... more details
Summary Analytics & Visual Operation Engineer Springfield, VA Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace. Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! The Analytics & Visual Operation Engineer Support role is dedicated to delivering superior customer service while providing critical support for the Operations and Sustainment (O&S) of Operational Analytics Dashboards and Websites. This position is based in Springfield, VA, and plays a key role in enabling data-driven decision-making for NGA executives and leadership. Responsibilities Design, develop, and implement advanced visualization technology solutions such as operational analytics dashboards and websites. Ensure these solutions provide valuable insights into IT service and operations management. Maintain and enhance visualization tools to ensure their continued effectiveness and relevance. Ensure operational continuity and reliability of the visualization solutions. Perform comprehensive data collection and conditioning to prepare data for analysis. Correlate and analyze data to uncover patterns and insights that support actionable intelligence. Utilize advanced analytics and visualization tools to present data in a meaningful way. Create and maintain dashboards that allow NGA executives and leadership to assess the health, performance, and utility of the IT enterprise. Sustain and manage Application Programming Interfaces (APIs) and data content sources. Ensure data sources are accurate, up-to-date, and effectively integrated into visualization tools. Provide superior customer service to stakeholders and end-users. Address and resolve issues related to operational analytics dashboards and websites promptly. Other duties as assigned. Qualifications High School Diploma, / GED plus 6 years of relevant experience OR: Associates Degree and 4 years’ experience OR: Bachelor’s Degree and 2 years’ experience Relevant experience in the following: Analytics Visual Operations Data Collection Experience in the Intelligence Community TS/SCI clearance Knowledge, Skills and Abilities: Ability to obtain CI Poly Clearance Ability to work independently and yet be effective within a team setting Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others. Excellent skills in Microsoft Word, Excel, and other Office applications Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues. Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, previous customer service experience strongly desired. Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it How you’ll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS’s culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega’s impact on the world. Chenega MIOS News- https://chenegamios.com/news/ Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - www.chenegamios.com Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm LinkedIn - https://www.linkedin.com/company/1472684/ Facebook - https://www.facebook.com/chenegamios/ #Chenega Agile Real Time Solutions, LLC