Under supervision, prepares agency contract billings for various programs, records payments to customer's accounts and maintains account receivable records. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Essential Duties and R... more details
Who We Are
Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.
Who We Serve
Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.
What We Offer
- The compensation for this position can be up to $27.19 per hour. Compensation will vary based on qualifications, skills, experience, and geographic location. The salary range may also vary if you reside in a different location than the location posted.
- We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
- Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.
About our Program:
Claims Operations
Administration
Position Summary
Under supervision, prepares agency contract billings for various programs, records payments to customer’s accounts and maintains account receivable records.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Essential Duties and Responsibilities
- Prepare daily and weekly cash deposits and enters all cash receipts, except private fees, into the accounting system.
- Enter units of service provided by various programs into the County billing system.
- Serve as the agency’s contact with the County and provide necessary support to regional staff to support compliance with County billing requirements.
- Prepare month end statements and invoices to various funding sources and ensure accuracy of amounts billed.
- Maintain appropriate files for billings and cash receipts by program and funding sources.
- Prepare and ensures accuracy of month end ageing.
- Research and process follow up on past due accounts, overpayments, charge backs, returned and bad checks.
- Respond to accounts receivable phone inquiries from internal and external customers.
- Provide documentation and reports relative to Accounts Receivable functions during internal and external audits.
- Assist with training of Finance staff on software systems as directed by the Accounts Receivable Manager.
- Other related responsibilities, as assigned, to support specific department/business needs.
CORE KNOWLEDGE COMPETENCIES
- Exhibit an understanding of emergency response techniques appropriate to the position.
- Adhere to Agency mandates, policies, and procedures.
JOB SPECIFIC COMPETENCIES
- Administrative Acumen
- Clerical Skills
- Time Management
- Attention to Detail
- Ensures Data Accuracy
CORE ABILITIES
Ability to:
- Work in a fast-paced, highly pressured, and changing environment.
- Maintain standards of confidentiality.
- Maintain positive work relationships in a respectful and collaborative manner.
- Maintain good communication to ensure others have necessary information.
- Maintain self-initiative, reliability, and resolve problems in a timely manner.
- Sensitivity to working with culturally diverse populations.
- Resource allocation and utilization.
- Train and instruct.
- Quality assurance and troubleshoot.
- Research, plan, monitor and implement.
- Persuade and negotiate.
- Create, innovate, prioritize and reorganize.
Experience / Requirements
- High school diploma or GED required.
- Minimum three (3) years experience in accounts receivable.
- Minimum three (3) years of data entry experience.
OTHER SPECIFIC REQUIREMENTS
- 10-key by touch.
- Microsoft Office applications.
- Excellent written and verbal communication skills.
PREFERRED QUALIFICATIONS
- Experience in non-profit and public funding sources.
Physical Requirements
While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must possess ability to ensure significant communication with the Clinics’ community members. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Equal Opportunity Employer
We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.