Job Abstract

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Strategy, Digital and Innovation (SDI) team forges the strategic direction of Wells Fargo, provides and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences, and make it easier for customers to achieve their financial goals.

About this role:

Wells Fargo is seeking a senior digital payments leader with extensive experience in creating digital payments strategies, and driving innovative products to our consumer customers.

In this role, you will:

• Manage and lead a team: Manage and develop teams of digital professionals to drive out enhancements to existing digital payments products and deliver net new products to Wells Fargo customers. Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group.

• Partner and collaborate: Collaborate with and influence all levels of professionals across the enterprise, including senior executives.  Partner with multiple 3rd party and fintech companies to bring innovative solutions to our customers.

• Strategically plan: Develop, evangelize, and generate buy-in for digital payment strategy across diverse product sponsors for programs and initiatives with impact across the business line and consumer customer segments

• Manage product roadmap and performance: Create product roadmap and lead team to deliver product features. Create and manage KPIs and OKRs across delivery teams, making appropriate in-year adjustments to achieve goals.

• Operate in the payments landscape: Understand the overall payments landscape, customer digital payments solutions ecosystem, and emerging trends both in B2C, C2B, and B2B usage. 

Required Qualifications:

• 6+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 3+ years of management experience

Desired Qualifications:

• Proven track record creating and leading high-performing digital product management teams

• Experience delivering large-scale consumer payments platform modernization, including technical up-tiering of internal and external ACH platforms

• Command of payments system architectural patterns, data movement, and system interactions

• Evidenced innovation in consumer payments space, driving new products and features to consumer customers in digital spaces

• Ability to deliver in a large complex organization

• Experience directing overall customer experience working with customer research and customer experience teams

Job Expectations:

• This position is not eligible for Visa sponsorship

• This position is a hybrid work model, must be willing to work out of San Francisco, CA or Charlotte, NC approximately 3 days a week

Pay Range:

• $144,400 - $300,000

Pay Range

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.