The Manager, New Equipment Field Operations will work hands-on with customers and mechanics in the field to provide services and support. Along with this will work closely with the new equipment sales representative as a team to ensure we are providing solid and manageable bids. This role will involve opportunities to meet new customers, work independently and earn additional income on a commission-based structure. You will report to the General Manager who will provide you with access to mentor... more details
Date Posted:
2024-06-05
Country:
United States of America
Location:
OT227: GNJ - FAIRFIELD, NJ 105 FAIRFIELD ROAD, FAIRFIELD, NJ, 07071 USA
Otis Elevator Company is searching for a highly motivated Manager, New Equipment Field Operations to drive productivity and the performance of new equipment projects for the branch and customers. The Manager, New Equipment Field Operations will be responsible for the new equipment business, including field operations, customer satisfaction and overall general business management.
Role Overview:
The Manager, New Equipment Field Operations will work hands-on with customers and mechanics in the field to provide services and support. Along with this will work closely with the new equipment sales representative as a team to ensure we are providing solid and manageable bids. This role will involve opportunities to meet new customers, work independently and earn additional income on a commission-based structure. You will report to the General Manager who will provide you with access to mentorship, training growth and development opportunities across our highly resilient world changing business.
On a typical day you will:
- Direct, supervise, and lead the performance of field operations for the New Equipment installation side of Otis’ business
- Supervise construction mechanics and installation teams
- Achieve all financial performance targets including profit and working capital
- Conduct field education training ensuring that we create and maintain a safe working environment
- Regularly perform field safety audits, jobsite inspections, and develop site safety/logistics plans
- Coordinate all material deliveries and issuing purchase orders
- Develop and maintain professional and productive relationships with co-workers, field employees, clients, state & local authorities, and others in contact with the job
- Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies
- Accurately analyze situations and assist in developing contingencies for estimates
- Administration and interpretation of contract writing and will perform customary construction process duties that include managing billing, consultant and contractors’ payments, processing RFIs and optimizing change order opportunities, as well as maximizing project cash coverage.
What You Will Need to be Successful:
- Ability to work in a highly team-oriented and dynamic environment.
- Candidate must demonstrate strong written and verbal communication skills and presentation skills to effectively develop expectations and relationships with internal and external customers
- Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
- Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
- Strong leadership skills, goal-orientated, and good decision-making skills with strong time management and organizational skills
Education / Qualifications
- Degree preferred
- 3-5 years elevator experience preferred
Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.?
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
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