The Post Operations Specialist will be responsible for supporting domestic & international end users of video streaming and video transfer products, which consist of pre-/post-air cuts of various NBCUniversal content. This is an exciting opportunity to support clients from all over the world. The Post Operations Specialist is a member of the Marketing Supply Chain team, which manages the Support and Operations for NBCUniversal’s Television portfolio (comprised of NBC, USA, SYFY, Bravo, E!, among... more details
Job Description
ThePost Operations Specialist will be responsible for supporting domestic & international end users of video streaming and video transfer products, which consist of pre-/post-air cuts of various NBCUniversal content. This is an exciting opportunity to support clients from all over the world.
The Post Operations Specialist is a member of the Marketing Supply Chain team, which manages the Support and Operations for NBCUniversal’s Television portfolio (comprised of NBC, USA, SYFY, Bravo, E!, among others). The technology portfolio consists of custom- and vendor-supported products that support various production, press, public relations, and marketing departments.
Job Duties:
Support multiple technology products from an L1 support perspective.
Work in close collaboration with Manager and global team to provide proper coverage during assigned shift.
Engage with users directly, both on-site and remote, from entry level staff to senior executives.
Use a web-based administration tool to create users, manage permissions, upload content, etc.
Communicate effectively with non-technical users both domestic and abroad, sometimes where English is not their primary language.
Become a subject matter expert for assigned systems and business processes/workflows he/she is supporting.
Qualifications
Minimum 2 years of experience in hardware and/or software support role; including providing supporting for Macs, PCs, iOS, and Android devices as well as working knowledge of video codecs, and transcoding.
Self-starter who demonstrates initiative and ability to work independently with little supervision.
Strong organizational skills and a proven ability to effectively prioritize work in a fast-paced environment
Confident, clear, and comfortable written and verbal communication across all levels of an organization.
Ability to summarize complex issues in concise, user-friendly communications
Flexibility and willingness to work shifts including overnights Monday through Friday as determined by Manager. Includes occasional special event live weekend coverage.
Preferred Qualifications:
Experience in Media and Entertainment environment preferred.
Ability to overcome obstacles and develop resolutions to complex problems.
Experience or knowledge of content protection or security.
Experience with Adobe creative suite.
Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $50,000 - $65,000
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.
