Job Abstract

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,500 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across five major areas: enrollment, student success, institutional strategy, data & analytics, and diversity, equity, and inclusion (DE&I). We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.  

The Role in Brief:

Entry-Level Coordinator, Research Department

EAB is the leading global provider of research and advice to higher education and K-12 institutions, working with more than 2,500 colleges, universities, and school districts in the U.S., Canada, and Europe. Our research programs help executives at client organizations educate stakeholders, make research-informed decisions, and speed implementation of industry best practices.

You color-code, you organize, you never let things slip through the cracks. As a Coordinator, you support our Research Department by connecting partners to our team of experts, ensuring processes are running smoothly, and meeting key deadlines.

As an integral member of the Research Operations team, the Coordinator will gain experience and expertise in business operations at EAB. The Coordinator will serve an important role both internally and externally as a liaison, information resource, and key point of contact.

This role is based in Washington, D.C.

Primary Responsibilities:

• Act as an internal and external liaison for EAB Research,
• Collaborate across teams and divisions to provide high-quality, seamless customer service
• Maintain 4-5 Research Advisory Expert executives’ calendars
• Identify and manage engagement events for the department and central operations team
• Oversee logistics for key department communications and initiatives, including leadership weekly updates, career committees, town halls, special events, etc.
• Work with operations team to manage schedules, content, speakers, session notes and materials, etc. for all continuous training work in Research
• Oversee the onboarding process for new department hires
• Collaborate with team managers on department communications
• Manage other administrative duties and special projects as needed

Basic Qualifications:

• Excellent academic record
• Bachelor’s Degree 
• Must possess at least two of the following:
• Customer service experience
• Experience working in a team environment
• Experience in an office setting
• Leadership experience 

Ideal Qualifications:

• Ability to work independently and autonomously
• Proven ability to meet and exceed internal and external customer expectations
• Proven ability to manage and troubleshoot basic technology platforms
• Attention to detail
• Solution-focused problem solving
• Experience developing personal organization tactics to meet business goals
• Proven experience managing multiple, competing priorities simultaneously
• Discretion with sensitive material and communications
• Experience with Excel
• Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise

If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary for this role is $40,000 per year. 

Benefits:

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.