The primary functions of the Registrar position are to schedule, greet, pre-register and/or register patients in a courteous and professional manner, verify insurance benefits and check for authorization, pre-certification, physician order accuracy, and referral necessity. The Registrar also obtains patients signatures for required forms and collects patient financial responsibility when required. Responsible for providing professional, quality customer service, timely resolution to customer pro... more details
Registrar - Outpatient Registration
Job ID
2024-9289
Category
Administrative/Clerical
Job Locations
US-PA-Quakertown
Status
Part-Time Benefit Eligible
Shift
Day
Schedule
Monday through Friday 11:30 am-3:30 pm with occasional weekends
Regularly scheduled # hours per pay period (biweekly):
40
Weekend Rotation
None
Holiday Rotation
None
On Call
No
Responsibilities
Essential Functions:
The primary functions of the Registrar position are to schedule, greet, pre-register and/or register patients in a courteous and professional manner, verify insurance benefits and check for authorization, pre-certification, physician order accuracy, and referral necessity.
The Registrar also obtains patients signatures for required forms and collects patient financial responsibility when required.
Responsible for providing professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers.
Communicates revenue cycle related issues to patients, physicians, physician office staff and other hospital colleagues.
Rotates into various areas of the patient access department including the Emergency Room and may work a variety of shifts.
Schedule: Monday through Friday 11:30 am-3:30 pm with occasional weekends
Qualifications
Education and Experience: High School Diploma/GED Over 1 year to 3 years Medical Terminlogy/Insurance experience, required
Skills and Abilities: - Demonstrated written communication skills required - Strong verbal communication and listening skills required - Effective interpersonal skills required - Knowledge of medical terminology required - Ability to maintain the strictest levels of confidentiality. required - Service-oriented required - Demonstrated time management and priority setting skills required - Excellent organizational skills required - Ability to simultaneously handle multiple priorities required - Possesses familiarity with Microsoft Office (Word, Excel, PowerPoint, etc.) required - Competency in the use of a variety of computer hardware and software systems. required
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