Job Abstract

**This hybrid role supports the Akron, OH Billing Center. The chosen candidate must reside within commuting distance of the billing center (located in Fairlawn, OH) as they're required to go on-site two days/week.**

TeamHealth is named among the “150 Great Places to Work in Healthcare” by Becker’s Hospital Review and has ranked three years running as “The World’s Most Admired Companies” by FORTUNE Magazine as well as one of America’s 100 Must Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organizations is physician-led and patient-focused. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.

• Career Growth Opportunities
• Convenience market on site
• Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
• 401K program (Discretionary matching funds available)
• GENEROUS Personal time off
• Eight Paid Holidays per year
• Quarterly incentive plans
• Business casual dress code
• Flexible work schedule

JOB DESCRIPTION OVERVIEW:

The Cross Coverage Float (Front-End Support) is a position developed to support multiple skill level departments within the Billing Center. As such, the position requires someone who has a variety of physician billing skills including but not necessarily limited to: Clerical Support, ChartSwap, Patient Registration and Charge Entry, Patient Accounts, Denials and Appeals, Patient Services, Over Provisions, Eligibility, and/or A/R Management. The individual needs to be able to perform multiple tasks in IDX, including invoice creation, patient registration, posting payments and rejections from all insurance carriers and patients, researching cancelled checks, filing secondary insurance, posting vouchers, researching accounts, authorizing refunds as appropriate, and communicating issues regarding accounts transferred to collection agencies, as well as handling some customer service calls, and processing daily mail.

The position will be required to report to department management as assigned and will be housed within the parameters of front-end delineations to fill in primarily (but not exclusively) for those departments. When assigned to a department, the individual reports to and takes direction from the Supervisor/Manager of that area.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Enters and/or updates patient demographics, and insurance information in the IDX system
• Identifies patient’s insurance and assigns, in priority order, the appropriate Financial Status Classification (FSC); inputs with knowledge data into the Insurance Management System
• Enters the ICD-9 and CPT-4 codes, rendering provider, referring, and assisting provider as designated by the Medical Coder
• Understands the concept of Batch Entry and is able to create batch and balance batch, if necessary
• Meets quality and productivity standards for assigned departments
• Posts payments and adjustments from commercial carriers, Medicare, Medicaid, Blue Shield, and remittance advices
• Researches cancelled checks to determine if a check has been endorsed and cashed but not posted to the patient’s account
• Communicates with insurance companies via phone or mail
• Files secondary insurance as indicated

QUALIFICATIONS / EXPERIENCE:

• Ability to commute to Fairlawn, OH to work on-site
• Detail-oriented able to work independently or as part of a team
• Effective telephone communication skills; computer literate
• Able to work in fast paced environment; good follow-up skills
• Possess the ability to work within a timeframe to post insurance reimbursement, and zero payment correspondences
• Previous knowledge of third party payer reimbursement, required
• Knowledge of IDX-BAR system, preferred
• Minimum high school diploma, or equivalent. Additional training in medical billing and cash applications
• Three years medical billing experience with Registration and Charge Entry, as well as Patient Accounts. A/R is preferred
• Training classes and seminar attendance may require local travel
• Overtime may be required and can be mandated by Management

SUPERVISORY RESPONSIBILITIES:

• None