Work closely with Product Managers, UI/ UX Designers, and Technology teams including Architecture, Analysts, Engineering and PMO teams to strategize the best product development processes that will scale and accommodate the Product and Design lifecycle. Responsible for processes to develop and deliver Product Requirements, UI/ UX Designs, and Product priorities to Technology teams. Consulted and influences end-to-end development processes in partnership with the Technology Portfolio Operations t... more details
Job Description
Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.
The Product Operations team is responsible for helping the Global Streaming and Direct-to-Consumer Product and Design teams be as productive and efficient as possible through tools, processes and program support. The Product Operations Sr. Manager will be responsible for designing the End-to-End Process for the Global Streaming and DTC Product development lifecycle, responsible primarily for the Product and Design deliverables including Requirements, UI/UX Designs and Roadmap priorities. This role requires a solution-oriented self-starter, and tight collaboration with Product and Technology teams. The Product Operations Sr. Manager will report to the Sr. Director of Product Operations and will work in a highly matrixed structure.
Key Responsibilities
Work closely with Product Managers, UI/UX Designers, and Technology teams including Architecture, Analysts, Engineering and PMO teams to strategize the best product development processes that will scale and accommodate the Product and Design lifecycle
Responsible for processes to develop and deliver Product Requirements, UI/UX Designs, and Product priorities to Technology teams
Consulted and influences end-to-end development processes in partnership with the Technology Portfolio Operations team
Track processes used by Product and Design to measure impact, usage and success
Continuously improve product development processes by identifying opportunities, building consensus and operationalizing to enable a productive and efficient Product organization
Partner closely with other PMOs and Syndication focused teams to ensure processes scale across the Global Streaming Platform including four major streaming propositions worldwide
Build trust and strong relationships with key stakeholders across Product and Technology
Engage stakeholders early, often and through multiple touchpoints to inform process changes
Help define ways of working strategies, best practices and principles for Product and Engineering to foster closer partnership from ideation through to development and delivery
Contribute to Product & Design strategic tooling needs to ensure project, program and resourcing information is readily available and accessible for timely decision making
Provide support to the Product organization through organizing and standardizing team onboarding materials and governance to empower Product & Design to more effective
Develop training and continued education materials and lead continuous trainings for Product & Design best practices, processes and procedures
Qualifications
Minimum 8 years of Product, Design or Technology experience ideally in a cross-functional role
Proven track record of establishing efficient and repeatable processes at scale
Highly collaborative, ability to build strong relationships with cross-functional teams at all levels
A results-oriented self-starter with strong attention to detail
An excellent understanding of product, program and project management methodologies
Ability to take initial ideas, concepts and strategy and shape into tangible and deliverable items
Superb written and verbal communication, presentation and meeting facilitation skills
Ability to explain the how and the why, not just the what and when
International experience is a plus
Additional Information
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