Job Abstract
As a Customer Service Manager (CSM), you will play a pivotal role in ensuring our customers receive exceptional service and support. You will lead and develop a team of customer service representatives (CSRs), ensuring they are equipped with the tools and knowledge needed to provide effective assistance to our clients. Your goal will be to maintain high levels of customer satisfaction while optimizing processes to improve efficiency and effectiveness. If t[ "\t Lead, mentor, and coach a team o... more details
Search Terms: CSR, Manager, Customer Experience, Customer Service, Operations
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