Job Abstract

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Assistant Vice President, IT Delivery and Application Management to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Information Technology

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.

How you will create an impact

The Assistant Vice President, IT Delivery and Application Management leads a team accountable for Application Delivery Maintenance and Support for a portfolio of IT applications in the Casualty Insurance domain including project management and the end to end support of the applications. In this role, you will be responsible for the ongoing maintenance and support of a number of IT applications, managing the ongoing changes, coordinating requirements and release schedules with operations and business teams, building business cases for technology investment, shaping and delivering IT projects and programs, and assessing the priority of IT activity in line with business needs. This role is also accountable for the day to day IT operations for multiple Casualty Applications and you will work closely with the Global Production Support and Infrastructure organizations to ensure that service is monitored and maintained within agreed tolerances, and that all business critical services are proactively patched and updated in line with Architectural and IT Security standards. You will have budgetary responsibility and ownership for IT spend and be a primary stakeholder for managing IT Risk and Compliance issues.

This is a senior level role that is expected to build and maintain relationships at all levels across the IT and business; it plays a pivotal role in ensuring that IT is seen as an effective partner and enabler by connecting the business to the relevant parts of the wider IT organization. You will have management responsibilities for teams of technology resources who will interact with key business leads on strategic programs. The successful incumbent must have strong leadership and influencing skills and be a strategic thinker.  

What you'll need to succeed

• 15+ years of relevant experience and a bachelor’s degree in Computer Science (preferred) or Information Systems, 6+ years of industry experience
• Extensive and proven experience in Technology roles in Insurance, delivering medium and large scale programs
• Hands-on Project Management / Scrum Master experience (PMP / SAFE 5 preferred), managing projects with global/offshore/outsourced teams using Agile and Waterfall methodologies
• Experience working with Databases, complex SQL Queries, Web Services and working knowledge of Java/JSP to be able to understand existing applications and work with the teams to resolve defects and issues and assess requirements and estimates
• Experience of leading an IT function, working in matrix managed environments, stakeholder management that can result in multiple changes.
• Solid experience of IT Financial Management and cost optimization.
• 3rd Party Vendor and Supplier Management/ negotiation experience from selection to implementation.
• Strong leadership/influencing and negotiation skills with demonstrated experience of managing and developing a team.
• Team player, ability to work effectively in challenging and complex environments
• Big picture/strategic thinker.
• Clear and confident communicator, ability to challenge and influence change at a strategic level.

For positions based in Jersey City, NJ, the base salary range is $98,000-$123,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: New_Hire_Benefits_Overview_202.pdf (sprinklr.com)

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.