Job Abstract

The IT Systems Analyst II analyzes, designs, supports, and documents computer information systems, serves as an integral project leader by actively participating in the design of systems solutions, managing configuration, testing, quality control, implementation, and provides ongoing support to users through training, maintenance, and troubleshooting. This position requires an individual that can work well in a team environment and is able to partner closely with IT Business Analysts and confer daily with supporting teams (Infrastructure, Development, Information Security, Legal and Risk) for successful project collaboration.

RESPONSIBILITIES

• Perform technical assessments, analysis, configurations, testing and documentation of new or existing systems.
• Implement, maintain and upgrade 3rd party on-premises and SaaS application systems
• Conduct research as it pertains to a given set of solution requirements.
• Manage relationships with external vendors for systems and third-party applications.
• Analyze and translate complex business requirements into a functional system design document.
• Uses knowledge of current applications, interfaces, and data structures to recommend solutions and provide input to business units.
• Guide and advise IT Business Analysts on technical best practices.
• Regularly apply advanced data analysis skills to understand detailed data flows between systems and within systems.
• Implement disaster recovery plans, including disaster recovery testing and reporting.
• Prepare users by designing and conducting training programs through references and support.
• Understand points of interaction and impact on other systems across the enterprise.
• Manage the installation of OS patches and software upgrades.
• Submit information for budgets and monitors expenses.
• Manage software asset inventory and licensing.
• Maintain skillset by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Conduct and/or participates in audits and assessments as required to maintain security controls.
• Protect organization's value by keeping information confidential.
• Regularly provide guidance and direction to junior systems analysts

Documentation:

• Document specific duties, activities, problems solved, and issues resolved.
• Write user and admin training guides when necessary.

Miscellaneous:

• Attend meetings and serves on committees, as requested.
• Perform additional duties and assignments as requested.

Education/Certification:

• Bachelor’s degree

Experience:

• 2+ years of Systems Analyst or Systems Administration experience or 1 year of experience combined with a technical degree.
• Experience with systems implementation projects.
• Experience with production and disaster recovery systems/application support.
• Experience with script writing and scheduling.
• Knowledge and analytical skills of systems integration through web services, ETL, etc.

Knowledge of:

• System administration best practices
• Windows System Administration
• Microsoft Office Suite
• Microsoft SQL Server
• Basic Scripting
• DR best practices
• Change Management
• Networking; DNS, IP, DHCP, ACL, Firewalls
• Active Directory; group policy objects
• Access management
• Software Development Life Cycle
• Logging and log analysis
• Emerging technology trends

Skills/Abilities:

• Has strong interpersonal skills
• Can evaluate and prioritize workflow and determine solutions.
• Can easily adapt and learn new software systems and technology.
• Can establish storage usage and requirements.
• Has excellent written and verbal communication skills.
• Can Interpret and apply laws, regulations, policies, and procedures.
• Can provide technical assistance for computer problems.
• Can read and understand technical manuals.
• Can work for extended time at keyboard/terminal.
• Can maintain effective working relationships with supervisor and coworkers.
• Can work flexible hours, including weekends and evenings.

PREFERRED QUALIFICATIONS

Skills/Abilities:

• Ability to have face to face interactions with Business / stakeholders.
• Splunk searching, reporting and analysis
• Experience with any of: Microsoft Powershell, Python, Bash, SQL
• Understanding of Azure AD as an identity provider (for SSO).
• Has CompTIA, or vendor specific certification(s).
• Experience with systems implementations
• Experience with Windows Server
• Experience with RHEL
• Experience with MSSQL Server
• Experience with the Atlassian suite of products; Jira Software, Jira Service Management, Confluence
• Experience with SaaS administration; SSO configuration, user management, reporting
• Experience with Financial and Banking systems; Business Central, Quantum, Continia, Sage
• Experience with Sales & Marketing technology; Salesloft, Zoominfo, LinkedIn, Wrike

Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc