Job Abstract

Field Service Coordinator in Deer Park Texas
Work for an established valve repair and maintenance company 
This 3+ month assignment has a pay rate of $31/hr
The Field Service Coordinator is responsible for managing schedules for around (35) Field Service Techs based in US.
Shift is Monday-Friday, 7:30A to 4:30P, and is Hybrid. Monday and Friday are WFH, Tues-Thur in office. Possible OT 5-10 hours weekly.

What will you be doing?
–Maintain timely, accurate data in tracking system, including assignment of new requests, disposition of request status, and scheduling of technicians.
-Schedule the technicians to jobs, maintain the job calendar, and lead weekly scheduling meetings.
–Create job folders that provide the technicians with all necessary pre-job instructions.
-Gather information from technicians about labor hours, expenses, and work performed, and input information accurately into online systems.
–Work closely with sales engineers to obtain job updates and customer approvals on purchase orders.
–Schedule contractors as needed, and follow-up to ensure that the company receives final costs and contractors receive final purchase orders.
–Assist sales engineers to obtain insurance certificates and safety statistics before the start of field service jobs.
–Schedule safety training for technicians, maintain training records, and lead safety conference calls.
–Maintain DISA database with information about drug tests and background checks for each technician, according to specific customer requirements.
-Maintain and track our drivers’ valid standings with the Dept of Transportation. 

What is required?

• 3+ years of relevant experience in a service-oriented organization required, experience in an industrial focused field service business preferred
  

• Experience managing a dynamic schedule for technicians working in industrial settings is highly preferred
  

• Excellent computer skills including Excel, Word, and PowerPoint required, with an ability to adapt and learn new systems
  

• Professional, clear, articulate speaking skills on the phone and in person
  

• Professional, clear, articulate writing skills
  

• Proficient in basic math understanding and skills
  

• Strong customer-service focus, with a personal ownership and initiative regarding quality, meeting deadlines, and problem-solving
  

• Dependable, reliable attendance and a strong work ethic
  

• Able to respond to questions and issues after hours or on weekends as required

9448688