Complies with TSA policies and procedures for the implementation of Good Samaritan Center programs Provides case management services to homeless and low-income individuals and families who seek support such as rental assistance, utility assistance, food boxes, and other basic needs Provides general information and referral services to clients Conduct client intake interviews Maintains all program and client case files, ensuring that all program documentation, referrals, and case management notes... more details
OVERVIEW:
The Good Samaritan Center was developed in order to provide Social Service programming to the community. The focus of these services is to meet basic needs and to assist low-income, at-risk, and homeless families and individuals. The Caseworker is responsible for administering the programs and services of the Good Samaritan Center through case management services, resources, and referrals. This position also includes the regular maintenance of client records and program databases.
DUTIES AND RESPONSIBILITIES:
Complies with TSA policies and procedures for the implementation of Good Samaritan Center programs
Provides case management services to homeless and low-income individuals and families who seek support such as rental assistance, utility assistance, food boxes, and other basic needs
Provides general information and referral services to clients
Conduct client intake interviews
Maintains all program and client case files, ensuring that all program documentation, referrals, and case management notes are kept up to date
Maintains and inputs required data into the Social Service and HMIS databases
Ensures the confidentiality of all casework documents, files, and sensitive client information in accordance with the law and TSA policy
Enforces program policies and disciplinary process, including proper disciplinary notation and/or suspension of services with the approval of the Director
Reports all safety incidents to leadership and maintains appropriate records, ensuring the safety of program staff and clients
Assists with the collection, recording, and reporting of program statistics on a monthly basis.
Maintains and cultivates effective relationships with local agencies, organizations, and community resources, keeping the public aware of Salvation Army programs
Attends community Social Service agency meetings as needed and stays up to date with available community services
Provides follow-up services for clients to ensure long-term effectiveness in meeting needs
Assist with coverage of front desk duties as needed
Connects clients to additional Social Service and Corps programs as appropriate
Assist with holiday programming, distribution, and community events
Provides transportation to clients in TSA vehicles as needed
Other duties as assigned by the Corps Officer
Other related duties as required
EDUCATION AND EXPERIENCE:
Possess an A.A. or B.A. in Social Work or have experience in Social Service programs
Knowledge of Social Service agencies and service providers within the community
Able to demonstrate strong written and verbal communication skills
SKILLS AND ABILITIES:
Bilingual in Spanish (Required)
Strong working knowledge of Microsoft Office (Word, Excel, etc.)
Strong organizational and problem-solving skills
Able to de-escalate crisis/emergency situations
Very organized, self-motivated, dependable and detail-oriented
Able to maintain client confidentiality
Able to maintain accurate client documentation and records
Able to work with a diverse group of individuals
Able to multi-task and manage time well
PHYSICAL REQUIREMENTS:
Ability to lift up to 25 lbs. (Usually file boxes)
EQUIPMENT USED:
Modern Office Equipment and Relevant Software
ADA Statement:
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.
Acknowledgment of Religious Purposes of The Salvation Army:
Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.
At-Will:
Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.