This position provides the leadership, direction, and resources to effectively manage retail stores, daily departmental operations, and special projects supporting the theme park. Essential Functions:Executes strategic plans to optimize store profits while maintaining quality, cleanliness and Guest Service standards. Consistently drive process improvements and efficiencies to enhance Guest Service and retail store operations. Support creating a cohesive team while demonstrating organizational, p... more details
Job Description
This position provides the leadership, direction, and resources to effectively manage retail stores, daily departmental operations, and special projects supporting the theme park.
Essential Functions:
Executes strategic plans to optimize store profits while maintaining quality, cleanliness and Guest Service standards. Consistently drive process improvements and efficiencies to enhance Guest Service and retail store operations.
Support creating a cohesive team while demonstrating organizational, planning, delegation, mentoring, and coaching skills.
Partner with Human Resources Manager to train, develop and promote all retail teams through individual performance planning.
Assist with performance development, including administering discipline, resolving employee relations issues, and conducting individual and team meetings.
Responsible for the development of hourly employees, including training, mentoring, and coaching.
Accountable for maximizing daily sales and effectively managing costs, labor, inventory, and cash control while focusing on exceeding annual Budget targets.
Communicates constantly with the Store Manager and Area Manager regarding Retail Stores and staff performances and challenges.
Ensures that GSAT and shopper reports are within acceptable levels.
Responsible for assisting with the development of weekly schedules, focusing on maintaining staffing levels that satisfy budget and guest service goals.
Maintain or exceed weekly budgeted variable operation results: shrink, variable labor, safety, guest service, cleanliness, and visual/merchandising presentation.
Responsible for monitoring performance and making recommendations to maximize current trends.
Communicate regularly with the Store Manager and Area Manager regarding location performance and challenges; make recommendations for improvement when necessary.
Review and analyze store performance results daily while identifying and resolving opportunities with the management team.
Qualifications
Minimum 3 years of high-volume retail management experience managing a team of 20+ employees.
Bachelor’s degree in Business Administration (or related field) or 5 years of Industry experience preferred
Working knowledge of Microsoft systems (Word, Excel, Outlook, etc.)
Must be available to work on weekends, holidays, and nights as required
Must be able to work outdoors in varying weather conditions and walk/traveling to multiple venues throughout the day
Excellent written and oral English communication skills to effectively communicate with all levels of the organization regarding the operation
o Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary range: $27.00 - $30.00
Additional Requirements:
Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.