Provide intentional and targeted student learning experiences that positively impact the personal growth, retention, and development of students. Contribute to the positive formation of students, serving as a role model and ensuring that out of classroom experiences target the formation of responsible global citizens.
a. Develop and implement an engaging learning-outcome based programming model for student development where students are provided with opportunities to develop self-awareness, establish a commitment to social responsibility, and cultivate a passion for learning through living cooperatively and engaging in opportunities to learn and apply life skills. This includes training staff on the model, data collection, and monthly reviews of initiatives.
b. Collaborate with the Residence Life Senior Staff, student organizations such as PEERS, and university departments on hallmark programming initiatives including CU Saturdays and other unique and targeted events.
c. Serve as a conduct officer in managing student conduct cases and assist in gathering information about disciplinary incidents as necessary.
d. Through collaboration with other university offices, encourage the development of student citizens who are culturally aware and accepting of differences.
Manage para-professional staff resources and programs including, but not limited to, the following.
a. Coordinate the selection and training processes for Resident Assistants.
b. Coordinate the selection and training processes for Office Managers and Office Assistants.
c. Manage the Hall Security Assistant program including staff selection, training, supervision, and development of all levels of student staff.
d. Serve as the departmental representative submitting all student staff payroll and related hiring documents.
e. As needed based on the departmental structure, train, supervise, and evaluate a live-in graduate student staff member.
Coordinate and manage all aspects of the management of the department’s regular and cyclical projects; conduct appropriate planning and follow-up with involved staff members, provide feedback where appropriate, ensure appropriate staffing, collaborate with other offices, and ensure compliance with established policies, processes and procedures.
a. Create and implement plans to manage the Opening and Closing of the Residence Halls each semester. Provide marketing utilizing the website, direct emails and/or postcards to students and their families, social media posts, community meetings, on-site signage, etc. Coordinate traffic flow and building access points. Define staff roles and solicit additional volunteers as needed; train staff and volunteers. Collaborate with partners regarding additional support needs such as moving carts, water stations, parking, and trash removal.
b. Coordinate occupancy reporting needs with colleagues in Housing Services as requested. At minimum, Occupancy Verification occurs at the beginning of each semester.
c. Manage the health and safety inspection process of resident rooms each semester.
d. Coordinate the office’s involvement with Admission events for potential and new students and their families.
Develop initiatives to address student service satisfaction and continuous improvements through appropriate data collection, reports, and assessments. Disseminate reports and analyses reflecting progress, trends, and appropriate recommendations for future programs and initiatives. Oversee data management tools.
a. Establish useful methods to evaluate, maintain, and continuously improve program efficiency, effectiveness, impact and to measure departmental success.
b. Create and manage a process to provide regular reports on the Residential Curriculum.
c. Conduct regular evaluation and assessment of other departmental programs and services. Analyze data in relation to student learning outcomes.
Serve as a resource person for students, parent, faculty and administrators. Develop effective educational and informational programs and resources for use by multiple audiences at the university and off campus.
a. Develop new and utilize existing communication tools (i.e. websites, social media, list-serves, etc.) related to core and departmental functions.
b. Design and implement a system to educate and inform the campus community of departmental initiatives, including the development and publication of informational and educational materials.
c. Serve as a liaison with staff and faculty to foster an understanding of departmental initiatives.
d. Provide consultation to staff and faculty regarding requirements and procedures. Maintain regular communication with applicable staff.
e. Present training workshops and seminars for students, faculty and staff.
