Job Abstract

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Job Description:

JOB ACCOUNTABILITIES

• Greets all visitors proactively and is the point of contact for information regarding all patient and unit activities. Answers telephones, nurse calls, processes inquiries and directs calls to appropriate parties. Evaluates and takes action as needed on various factors associated with physician’s orders.
• Runs reports from electronic health record as directed by Charge Nurse/Assistant Director/Director and follows up as appropriate. Coordinates patient transfers and discharges to/from/within the unit with the RN and communicates to appropriate parties. Scans appropriate documents into the electronic health record during the course of the patient’s stay.
• Tracks and assigns Cisco phones and other equipment as assigned.
• Actively works in support of regulatory compliance assuring that Eden Medical Center maintains full accreditation and compliance with state and federal regulations. Understands specific responsibilities for regulatory compliance in the home department and insures daily requirements for compliance are met.
• Compiles department schedule and enters into staffing and scheduling program. Assist with finding replacement staff as needed for daily staffing. Maintains accurate daily staffing records.
• Provides confidential administrative support to the Director. Processes and maintains confidential information such as staff personnel files, quality improvement records and confidential meeting minutes. Maintains business calendar for the Director, track project deadlines, charts progress, arranges meeting, and coordinates details. Opens and routes incoming mail; distributes correspondence and other material to departmental staff.
• Makes arrangements for meetings and coordinates facilities. Prepares agendas, sends notices and records minutes. Participates in designated staff meetings and records minutes. Keeps accurate records and minutes of meetings as assigned, including Committee agendas and minutes.
• Inventories and orders departmental and patient supplies as necessary. Arranges for equipment repairs, monitors costs and evaluates need for replacement. Monitors physical condition of building and evaluates need for repairs.
• Prepares employee timecards. Receives and distributes paychecks. Assist in clarification of errors reported on individual payroll checks. Payroll information is entered concurrently with 99% accuracy.
• On boards new employees by creating new folders, orienting them to the department’s policies and procedures including scheduling and time-keeping. Assists with overseeing and coordinating annual verification of licensures/certifications in compliance with Title 22 and JCHAO regulations.

EDUCATION

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• HS Diploma or equivalent education/experience
• Associate's
• Other: Medical Terminology

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

• 6 months secretarial experience in a health care setting;
• Experience with payroll and scheduling software, Microsoft office; typing/word processing at 60wpm with 90% accuracy.
• 2 years secretarial experience in a health care setting.

SKILLS AND KNOWLEDGE

• KRONOS Timekeeping and CLAIRVIA scheduling.
• Ability to speak, read, write, and understand English fluently.
• Possesses strong working knowledge of medical terminology.
• Computer keyboarding and computer skills; ability to use office equipment.
• Demonstrates excellent customer service skills.

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Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $29.67 to $37.55 / hour

Qualified applicants with arrest and conviction records will be considered for employment. Applicants for specific positions are still required to disclose certain convictions during the application process, and those convictions may also be considered in determining eligibility for employment in accordance with applicable law.