Participates in the design, implementation, and continuous improvements of IT resiliency plans and processes for the University, working closely with the Information Security Office and University Emergency Management Group Works closely with the Information Security Office, staff in OIT, the University Emergency Management Group, and with campus partners to mitigate identified risks in critical IT systems Designs and executes regular tests and drills to assess the effectiveness of IT resilience... more details
IT Resiliency Analyst
Requisition #2024-19133
Date Posted24 hours ago(6/3/2024 8:49 AM)
Department
Enterprise Infrastr Services
Job Type
Full-Time
Overview
The IT Resiliency Analystreports to the AssociateDirector for IT Resiliency and works with cross-functional teams to ensure the resilience, continuity, and recovery of OIT and departmental IT infrastructure and services. Responsibilities include IT resilience planning, testing, and validationin a collaborative manner for IT disaster recovery preparedness, including recovery point and time objectives for all major IT services.The analyst will conduct training and awareness programs on IT resilience practices.
The Analystwill assist during anIT Infrastructure failure tocoordinate response efforts and will provideexpertiseto aid colleagues in executing business continuity and disaster recovery plans to minimize downtime and maintain critical IT services. The Analyst also participates in after incident reviews both internally within OIT and with campus partners.
Responsibilities
Participates in the design, implementation, and continuous improvements of IT resiliency plans and processes for the University, working closely with the Information Security Office and University Emergency Management Group
Works closely with the Information Security Office,staff in OIT,the University Emergency Management Group, and withcampus partners to mitigate identified risks in critical IT systems
Designs and executes regular tests and drills to assess the effectiveness of IT resilience, adjusting as necessary to ensure services can be recovered in a timely manner
Maintains accurate documentation for IT resilience plans, including recovery procedures, contact information, and system configurations
Collaborates with technology vendors and service providers to ensure their services align with Princeton’s IT resiliency objectives
Ensures IT resiliency plans meet recovery point and recovery time objectives for services
Conducts training and awareness programs for IT staff on IT resilience and business continuity practices
Ensure compliance with asset, change, incident, and problem?management?processes?and policies?
Maintain significant familiarity and experience with IT infrastructure services and systems, including networking, virtualization, data centers, application development, databases,and cloud services
Maintain knowledge in emergency response operations and incident management, such as the National Incident Management System (NIMS) and Incident Command System (ICS)
Provides support and expertise during IT disasters
Utilize ServiceNow and monitoring systems to generate reports and metrics on system resilience and recovery capabilities on a regular basis?
Qualifications
Essential Qualiftications
5+ years of experience supporting enterprise IT environments, including at least 3 years in IT resiliency, designing and developing disaster response, recovery, and business continuance services
Experience assessing and implementing improvements to existing IT disaster plans requiring changes to existing processes
Aptitude for learning and sharing knowledge, including an interest in working with colleagues to solve challenging problems
Strong interpersonal, oral, and written communication skills
Demonstrated ability to respond promptly and professionally to customer requests
Demonstrated successes working in a collaborative environment as well as independently
Ability to learn new technologies beyond core area of knowledge
Proactive approach to seeking information and ideas from peers, supervisors, and members of the Princeton community
Ability to develop ideas and strategies to communicate with a diverse user base having various levels of technical proficiency??
Ability to handle multiple priorities in a dynamic environment
Education: Bachelor’s degree or equivalent experience
Preferred Qualifications
Knowledge in conducting risk assessments, business impact analysis, and gap analysis
Understanding of IT resiliency frameworks, methodologies, and industry standards (e.g., ISO 22301, NIST Cybersecurity Framework, ITIL)
Relevant certifications such as Certified Business Continuity Professional (CBCP)
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. KNOW YOUR RIGHTS
Standard Weekly Hours
36.25
Eligible for Overtime
No
Benefits Eligible
Yes
Essential Services Personnel (see policy for detail)
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