Job Abstract

THE TOWN:
The award-winning Town of Windsor is located in Sonoma County and offers the highly acclaimed wine country experience, along with economic opportunity, temperate weather, safe and well-maintained streets and parks, and a beautiful location. The Town has a population of 28,565 and is situated 60 miles north of San Francisco, 20 miles east of the Pacific Ocean, and 8 miles northwest of the County Seat in Santa Rosa. Incorporated as a common law city in July 1992, Windsor provides a modern, relaxed lifestyle with a growing retail and industrial center for the North County. The Town is currently on a 4/10 work schedule from Monday through Thursday, and is closed on Friday, allowing employees more time to enjoy a work-life balance.

DEFINITION
Under general supervision, plans, organizes, coordinates, and provides direction and oversight for one or more recreation program and/or facility; supervises programs which may include: senior programs, youth programs, youth sports, adult sports, summer programs, special interest classes, and community events; provides administrative support and assistance to the Recreation Program Supervisor; fosters cooperative
working relationships with various public and private groups; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Recreation Program Supervisor. Exercises technical and functional supervision and training over staff, contractors, and volunteers.

CLASS CHARACTERISTICS
This is the advanced journey level class in the recreation class series that has supervisory, program coordination, administrative, and/or day-to-day operational responsibilities. Incumbents are responsible for supervising, coordinating, and participating in recreation programs to ensure that Town facilities, recreation programs, activities, and services are safe and effective and provide the highest level of customer satisfaction for public use. Responsibilities include inspecting and planning, scheduling, and directing the recreation program operations, activities, and services in a timely manner, and performing a wide variety of tasks in the operations and activities of one or more recreation program and/or facility. This class is distinguished from the Recreation Program Supervisor in that the latter is the full supervisory-level class and has overall program, budgetary, and administrative responsibility for multiple recreation activities and facilities or a comprehensive recreational program.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Plans, supervises, coordinates, reviews, and evaluates recreation programs, activities, and/or systems at one or multiple sites; establishes schedules and methods for providing community and recreation services; recommends improvements or modifications.
• Oversees, coordinates, and participates in the day-to-day operations of recreation programs and/or facilities.
• Assists in the recruitment and selection of staff and provides recommendations; provides supervision, training, orientation, and guidance to assigned part time staff; prepares weekly and daily schedules; provides input to performance evaluations.
• Works with community groups and residents in the development and coordination of programs and events; oversees and coordinates scheduling of activities, games, and events.
• Monitors contract agreements with service providers; recruits, hires, trains, and supervises contract employees.
• Administers and trains staff in the use of the software program for registrations and program fees; oversees rental and registration activities and ensures accurate record keeping for program receipts.
• Develops and updates the recreation guide including scheduling classes and facilities and coordinating formatting, layout, and printing.
• Develops and prepares brochures, flyers, newsletters, and other materials; maintains kiosk; updates websites as needed.
• Estimates costs of supplies and materials; orders supplies and materials for projects and activities; maintains records of purchase orders; assists in developing budget figures for specified areas; monitors expenditures and revenues.
• Plans, staffs, supervises, and implements assigned special events.
• Acts as a representative to clients, local residents, community groups, private businesses, and others concerning questions, problems, concerns, and activities in the provision of recreation program operations, activities, and services.
• Evaluates community recreation needs and interests; prepares community surveys; analyzes data and recommends new recreation programs or improvements to meet community needs.
• Participates in ensuring compliance with relevant health, safety, permitting, and licensing laws and guidelines; maintains and updates all records required by state and local regulatory agencies including ensuring compliance for insurance and liability coverage.
• Travels to assigned program sites to monitor program activities.
• Monitors the proper and safe use of program facilities by the general public; patrols recreational facilities to ensure adherence to rules and ordinances; interprets and applies policies, procedures, laws, codes, and regulations; assists in education about the enforcement of rules and regulations.
• Maintains accurate records of services and activities, including recreation schedules, program participation and analysis, revenues, expenditures, accidents, vandalism, grants, and contract programs.
• Performs other duties as assigned.

Knowledge of:

• Basic principles of employee and volunteer supervision and training.
• Principles, practices, and service delivery needs related to the program area(s) to which assigned.
• Procedures for planning, implementing, and maintaining a variety of recreation and leisure activities and programs through community participation.
• Principles and practices of recreation program development, implementation, review, and evaluation.
• Recreational, cultural, age-specific, and social needs of the community.
• Applicable Federal, State, and local laws, regulations, codes, and guidelines related to the program area and facilities to which assigned.
• Principles and practices of program administration, including budgeting, purchasing, and basic supervision.
• Recreation site management and oversight.
• Safety principles and practices, including basic first aid and adult and/or child cardiopulmonary resuscitation (CPR) methods.
• Applicable safety precautions and procedures related to the program area(s) and facilities to which assigned.
• Principles and practices of basic public relations techniques.
• Principles and procedures of record keeping, cash handling, and report preparation.
• Business arithmetic and statistical techniques.
• Modern office practices, methods, computer equipment and computer software.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the Town in contacts with the public.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Town staff.

Ability to:

• Plan, oversee, coordinate, review, and evaluate recreation program operations and activities, as well as staff, contractors, and volunteers.
• Plan and prepare recreation activity schedules, staffing schedules, reports, and other related program materials.
• Understand the organization and operation of recreation programs and facilities necessary to assume assigned responsibilities.
• Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
• Interpret, apply, and explain applicable Federal, State, and local policies, procedures, laws, and regulations.
• Provide courteous assistance to facility patrons.
• Maintain facilities and equipment in a clean, safe, and secure manner.
• Handle medical emergencies and injuries in a calm and effective manner, including providing basic first aid and adult and/or child cardiopulmonary resuscitation (CPR).
• Recommend and administer program and project budgets after approval.
• Prepare clear and concise reports, correspondence, and other written materials.
• Operate modern office equipment including computer equipment and software programs.
• Make accurate business arithmetic and statistical computations; accurately process cash transactions.
• Maintain accurate logs, records, and basic written records of work performed.
• Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Licenses and Certifications:

• Possession of, or ability to obtain, a valid California Driver's License by time of appointment.
• Must obtain American Red Cross First Aid Certificate and CPR Certificate for infant, child, and adult within three months of hire.

PHYSICAL DEMANDS
Must possess mobility to work in a standard office and/or recreational facility setting and use standard office and/or recreation equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Must possess the physical stamina to lift and move tables and chairs, arrange facilities for community events and/or meetings. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, climb, and walk on uneven surfaces to participate in recreational activities; and push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push and pull materials and objects weighing up to 50 pounds. May be required to work on mornings, evenings, weekends, and holidays, at a variety of Town facilities.

ENVIRONMENTAL ELEMENTS
Employees may work in the field and are occasionally exposed to loud noise levels, cold and/or hot temperatures, vibration, confining workspace, chemicals, and mechanical and/or electrical hazards. Incumbents may be exposed to blood and body fluids rendering First Aid and CPR are required to wear appropriate attire for the recreation activity to which they are assigned. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS
May be required to work on mornings, evenings, weekends, and holidays, at a variety of Town facilities.

APPLICATION PROCEDURE:

A completed Town of Windsor application and supplemental questionnaire are required. Applications can be submitted through our website www.townofwindsor.com. Resumes will not be accepted without an application. Application materials will be accepted by the Town of Windsor Human Resources Division until Wednesday, June 25th at 5:00 p.m. Closing date postmarks will not be accepted. For questions contact Human Resources at (707) 838-5310.

THE SELECTION PROCESS
Applications will be screened and those considered best qualified will be invited to appear for a practical exam, an oral interview or both. Meeting the announced requirements does not guarantee inclusion in the selection process. Once the recruitment has closed, please check your e-mail for any updates on your status in the interview process.

The Town of Windsor Human Resources Department will make reasonable efforts in the examination process to accommodate qualified disabled applicants. Individuals with disabilities who would like to request an accommodation in the testing process must inform the Human Resources Division in writing by the final filing date.


EMPLOYMENT INFORMATION
Employment offers are normally made following reference and background checks and are always contingent upon fingerprint clearance and successful completion of a pre-employment physical examination given by a Town-designated physician.

Employment is contingent upon verification of identity and legal right to work in the United States as required by the Immigration Reform and Control Act (IRCA). Information contained in this announcement does not constitute either an expressed or implied contract. These provisions are subject to change. All appointments are subject to the Town Manager's approval.

The Town of Windsor is an Equal Opportunity Employer