Job Abstract

Deliver outstanding technical support to clients using Hank, our BMS, and HVAC systems. Respond promptly to client inquiries, assess issues, and provide effective solutions. Troubleshoot and diagnose problems related to BMS and HVAC equipment. Collaborate with cross-functional teams to ensure timely issue resolution and client satisfaction. Lead, mentor, and manage a global remote team of support engineers, providing guidance and ensuring the effective delivery of technical support services. Set... more details

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